Footwear Sales Associate — Commission & Style Expert

Nordstrom Inc; Brea (CA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical/Vision/Dental

Retirement plan

Paid Time Off

Merchandise Discount

Employee Assistance Program

Job summary

Nordstrom Inc. is hiring for a Shoes department Sales role focused on delivering outstanding service, fashion guidance, and a seamless customer experience in a fast-paced retail environment. Your impact will grow as you build lasting relationships and meet sales goals.

You will participate in a high-energy team, stay current on product trends, and leverage digital tools to connect with customers. The position requires flexible hours including evenings and weekends.

Qualifications

• A genuine passion for fashion, styling, and customer experience.
• A self-motivated, goal-oriented approach with a track record of hitting targets.
• Strong communication and relationship-building skills with a wide range of customers.
• A team-first mindset, looking for ways to help teammates and department succeed.
• Comfort with technology and digital selling tools.

Responsibilities

• Deliver Nordstrom's 5-Point Selling Standard in every customer interaction.
• Build and grow a personal customer base through in-store interactions.
• Offer honest, confident style and fit feedback that earns trust and drives loyalty.
• Set and achieve personal sales goals and stay accountable to results.
• Keep the department customer-ready, including stocking, re-merchandising, and price markdowns.
• Stay current on product knowledge and trends to serve as a trusted style resource.
• Show up for your team, communicate openly, and support a productive department.
• Commit to a flexible schedule including evenings, weekends, and peak periods.

Skills

Customer service

Communication

Relationship-building

Teamwork

Digital selling tools

Job description

Nordstrom Inc. is hiring for a Shoes department Sales role focused on delivering outstanding service, fashion guidance, and a seamless customer experience in a fast-paced retail environment. Your impact will grow as you build lasting relationships and meet sales goals.

You will participate in a high-energy team, stay current on product trends, and leverage digital tools to connect with customers. The position requires flexible hours including evenings and weekends.