Footwear Coordinator

Sun & Ski Sports; Concord (NC); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Hourly Rate + Commission

Health, Vision, and Dental Insurance

Employer Paid Basic Life Insurance

Accident Insurance, Critical Illness,

Job summary

Sun & Ski Sports in Concord, NC is seeking a Footwear Coordinator who can lead a fast-paced team and elevate the in-store experience. You will oversee daily operations, coach associates, and implement selling strategies to boost performance while delivering outstanding guest service.

You will collaborate with management, manage inventory, and help control expenses, all while promoting our brand and driving community engagement through events and clinics.

Qualifications

• 1+ years of management experience leading a team.
• 2+ years of retail experience, preferably in snow sports or upscale patio furniture.
• Knowledge of business operations, inventory control, and shrink reduction strategies.
• Experience in recruiting, interviewing, training, and employee development.
• Excellent interpersonal and communication skills for building relationships with vendors, buyers, team members, and upper management.
• Highly organized, with strong time management and multi-tasking capabilities.
• Sharp analytical and problem-solving skills, paired with strong attention to detail.

Responsibilities

• Serve in a supervisory capacity, including opening and closing the store as needed.
• Deliver exceptional customer service consistently, going above and beyond guest expectations.
• Train and develop the store team on selling strategies and promote continuous improvement.
• Drive sales by sharing product knowledge and displaying genuine enthusiasm.
• Develop and execute creative sales strategies using business analysis, action plans, and consistent accountability.
• Identify problems and opportunities and present actionable solutions to improve performance.
• Maintain store visual presentation standards to create a clean, inspiring shopping environment.
• Ensure all employees follow company policies and procedures.
• Lead and participate in events, including in-store clinics and community engagements.
• Serve as a brand ambassador by promoting Sun & Ski within the local community.
• Maintain strong communication with the General Manager, District Manager, and Home Office.
• Manage store expenses and payroll, and adapt plans based on evolving business needs.
• Oversee loss prevention efforts, minimizing shrink and ensuring accurate cash handling.

Skills

Leadership

Retail experience

Operations knowledge

Recruiting & training

Communication skills

Organization & time management

Analytical problem solving

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

88 - CON NC, Concord, NC, US

OVERVIEW

Established in 1980, Sun & Ski Sports calls an unexpected city home – Houston, Texas! Contrary to popular belief, cowboys love snow. Our journey began with a vision to help more people explore the outdoors. After four decades, with 32 locations across 13 states, we stand as experts in our field, committed to offering a variety of top-quality gear. Whether it's watersports, biking, running, skiing, or snowboarding, our goal remains unchanged: to make everyone an outdoor adventurer. We're dedicated to going the extra mile—26.2 of them, to be exact—to provide you with the right gear and guidance.

We offer top brands, including The North Face, Patagonia, Hoka, On, Cannondale, UGG, Sorel, K2, Salomon, and Yeti, along with expert advice to ensure enjoyable adventures. We’re looking for enthusiastic team members who embody our active lifestyle and prioritize customer service. If you thrive in a dynamic environment focused on enhancing the customer experience, we want to hear from you! We’ve been making outdoor dreams come true with quality merchandise and service. Sun & Ski Sports – Find Yourself Outside.

SUMMARY

We are looking for a Footwear Coordinator who has the passion and drive to be number one and to work in a team atmosphere! Here you'll lead a team whose central focus is revolutionizing the entire customer experience! In addition to developing this winning team, you will also streamline processes and cultivate an environment that is exciting, interactive, and fun for both customers and employees! These are amazing opportunities for dynamic individuals.

JOB RESPONSIBILITIES

• Serve in a supervisory capacity, including opening and closing the store as needed.
• Deliver exceptional customer service consistently, going above and beyond guest expectations.
• Train and develop the store team on selling strategies and promote continuous improvement.
• Drive sales by sharing product knowledge and displaying genuine enthusiasm.
• Develop and execute creative sales strategies using business analysis, action plans, and consistent accountability.
• Identify problems and opportunities and present actionable solutions to improve performance.
• Maintain store visual presentation standards to create a clean, inspiring shopping environment.
• Ensure all employees follow company policies and procedures.
• Lead and participate in events, including in-store clinics and community engagements.
• Serve as a brand ambassador by promoting Sun & Ski within the local community.
• Maintain strong communication with the General Manager, District Manager, and Home Office.
• Manage store expenses and payroll, and adapt plans based on evolving business needs.
• Oversee loss prevention efforts, minimizing shrink and ensuring accurate cash handling.

REQUIRMENTS

• 1+ years of management experience with the ability to motivate, lead, and develop a team.
• 2+ years of retail experience, preferably in snow sports or upscale patio furniture.
• Strong knowledge of business operations, inventory control, and shrink reduction strategies.
• Talent in recruiting, interviewing, training, and employee development.
• Excellent interpersonal and communication skills for building effective relationships with vendors, buyers, team members, and upper management.
• Highly organized, with strong time management and multi-tasking capabilities.
• Sharp analytical and problem-solving skills, paired with strong attention to detail.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any authorized person to give instructions or assignments. All listed duties are essential functions of the role and may be modified to reasonably accommodate individuals with disabilities.

Company Benefits

Pay: Hourly Rate + Commission

Health, Vision, and Dental Insurance

Employer Paid Basic Life Insurance

Accident Insurance, Critical Illness, Hospital Indemnity, Pet Insurance, ID Theft & Legal

Paid Time Off (PTO)

401 (k) Plan + Company Match

Employee Purchase Discount