Assistant Store Manager

Sun & Ski Sports; Concord (NC); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Health insurance

Vision & Dental

Life insurance

Disability coverage

PTO

401(k) match

Employee discount

Job summary

Sun & Ski Sports in Concord, NC is seeking an Assistant Store Manager to lead a dynamic team in a fast-paced retail environment focused on skiing, cycling, hiking, and other outdoor activities.

The role emphasizes delivering exceptional customer service, driving sales, and maintaining an engaging store experience. You will mentor staff, manage store operations, and collaborate with leadership to execute strategic initiatives.

Qualifications

• Minimum of 2+ years in a management role leading and developing teams.
• At least 2+ years in retail or snow/water/bike sports industry; product knowledge is key.
• Able to motivate teams, increase sales, and drive store profitability.
• Strong understanding of retail operations, including shrink reduction and inventory control.
• Excellent interpersonal and communication skills to work with vendors, associates, and leadership.

Responsibilities

• Provide outstanding customer service and lead the store team to exceed expectations.
• Support ski and bike services and ensure quality execution.
• Train and mentor staff on selling strategies and development.
• Develop and execute business plans using sales data and set goals.
• Identify in-store operational issues and present effective solutions.
• Maintain store presentation aligned with brand standards.
• Ensure compliance with company policies and cash handling procedures.
• Attend product knowledge clinics to stay current on gear and trends.
• Represent Sun & Ski Sports in the local community through outreach and events.
• Manage store expenses and payroll, prioritizing and delegating tasks.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Assistant Store Manager

Full-Time Bonus Eligible 88 - CON NC, Concord, NC, US

10 days ago Requisition ID: 1769

OVERVIEW

Established in 1980, Sun & Ski Sports calls an unexpected city home – Houston, Texas! Contrary to popular belief, cowboys love snow. Our journey began with a vision to help more people explore the outdoors. After four decades, with 32 locations across 13 states, we stand as experts in our field, committed to offering a variety of top-quality gear. Whether it's watersports, biking, running, skiing, or snowboarding, our goal remains unchanged: to make everyone an outdoor adventurer. We're dedicated to going the extra mile—26.2 of them, to be exact—to provide you with the right gear and guidance.

We offer top brands, including The North Face, Patagonia, Hoka, On, Cannondale, UGG, Sorel, K2, Salomon, and Yeti, along with expert advice to ensure enjoyable adventures. We’re looking for enthusiastic team members who embody our active lifestyle and prioritize customer service. If you thrive in a dynamic environment focused on enhancing the customer experience, we want to hear from you! We’ve been making outdoor dreams come true with quality merchandise and service. Sun & Ski Sports – Find Yourself Outside.

SUMMARY

Sun & Ski Sports is seeking a motivated and energeticAssistant Store Manager who shares our passion for outdoor adventure. This is an exciting opportunity for a hands-on leader to help drive store performance, elevate the customer experience, and inspire a high-performing team. If you thrive in a fast-paced, team-oriented retail environment and love skiing, cycling, hiking, or snowboarding — we want you on our team!

JOB RESPONSIBILITIES

• Ensure the store team consistently provides outstanding service that exceeds customer expectations.
• Provide and support prompt, high-quality ski and bike services.
• Train and mentor team members on selling strategies and support their continuous development.
• Develop and execute creative business plans and strategies based on sales analysis and actionable goals, holding the team accountable for results.
• Identify issues and opportunities in-store operations and present effective solutions.
• Maintain an engaging and inspiring store presentation in line with company visual standards.
• Ensure store operations follow all Sun & Ski Sports policies and procedures.
• Attend product knowledge clinics both in-store and off-site to stay current on the latest gear and trends.
• Represent and promote Sun & Ski Sports within the local community through outreach and relationship-building.
• Organize and participate in store and community events to enhance customer engagement and brand awareness.
• Manage store expenses and payroll effectively; prioritize, plan, delegate, and adapt based on shifting business needs.
• Maintain regular communication with store leadership and the home office to ensure alignment on company initiatives.
• Minimize internal and external inventory loss and maintain accurate financial transactions and cash handling procedures.

REQUIREMENTS

• Minimum of 2+ years in a management role, with a track record of successfully leading and developing teams.
• At least 2+ years of experience in retail or the snow/water/bike sports industry. Technical knowledge and product familiarity are key.
• Demonstrated ability to motivate teams, increase sales, and drive store profitability.
• Solid understanding of retail business operations, including shrink reduction and inventory control.
• Outstanding interpersonal and communication abilities to build strong working relationships with vendors, buyers, store associates, and corporate leadership.
• Skilled in recruiting, interviewing, training, and developing employees for growth and performance.
• Excellent time management and multitasking capabilities, with a strong attention to detail.
• Effective problem-solving and decision‑making skills, paired with the ability to analyze performance and improve processes.An Outdoor
• Enthusiast with a genuine passion for cycling, skiing/snowboarding, water sports, surf/swimming, skating/skateboarding, and more. You live the lifestyle we promote!

INDRET

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employees will be required to follow any other job‑related instructions and to perform any other job‑related duties requested by any authorized person to give instructions or assignments. All listed duties are essential functions of the role and may be modified to reasonably accommodate individuals with disabilities.

Company Benefits

Health, Vision, and Dental Insurance

Employer-Paid Basic Life Insurance

Accident Insurance, Critical Illness, Hospital Indemnity, Pet Insurance, ID Theft & Legal

Paid Time Off (PTO)

401 (k) Plan + Company Match

Employee Purchase Discount