Foodservice Lead

Geisinger; Wilkes-Barre (Luzerne County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

New Hire Bonus up to $2,500

Shift differential

Healthcare benefits from day one

Job summary

Geisinger Wyoming Valley seeks a dedicated hospitality leader to act as the Designated PIC, directing daily foodservice operations in a hospital setting. You will prioritize tasks, mentor staff, and ensure compliance with food safety standards while coordinating with the CDO and patient meal processes.

This role emphasizes teamwork, communication, and adherence to enterprise policies to deliver high-quality service.

Qualifications

• High school diploma or GED preferred.
• Minimum of 3 years related work experience.
• ServSafe certification within 6 months - National Restaurant Association

Responsibilities

• Acts as the Designated PIC at assigned times or shifts.
• Opens or closes department: lock/unlock doors, equipment, cash handling
• Covers call-offs by adjusting schedules and staffing
• Encourages staff suggestions for process improvements
• Promotes team environment and open communication
• Monitors alerts/alarms and takes corrective action
• Takes and records food temperatures and ensures safety
• Ensures recipe compliance and timely tray service
• Handles cash, temperature monitoring, sanitation, and portion control
• Updates daily communication boards with key information
• Oversees cleaning tasks and sanitation standards
• Mentors staff and may train new hires
• Places maintenance requests for broken equipment
• Leads daily tasks in focus area as part of workflow
• Reads patient meal tickets and confirms identifiers, recipes, and dating

Skills

Communication

Computer Literacy

Confidentiality

Leads Others

Organizing

Policy Procedures

Teamwork

Education

High School Diploma or GED

Job description

Location:

Geisinger Wyoming Valley (GWV)

Shift:

Days (United States of America)

Scheduled Weekly Hours:

40

Worker Type:

Regular

Exemption Status:

No

Job Summary:

Can perform assigned duties as a designated PIC (Person In Charge). Works in a self-directed manner to prioritize the established functions of foodservice operations. Assists with coordinating staff activities to ensure the smooth and efficient operation of foodservice daily tasks. Performs routine assignments related to foodservice operations. Ensures a professional and appropriate service standard and monitors other staff for compliance with regulations related to food code and food service. Provides leadership and support to other team members. Follows established system wide enterprise and department policies and procedures.

Job Duties:

• Acts as the Designated PIC (See “Authority & Chain of Command, Foodservice” Policy) at assigned times or shifts.
• Opens or Closes department: Lock / unlock doors, equipment, safe for cash handling
• Covers Call Off’s: Manipulates schedule to cover open shifts by calling in other employees or asking staff to stay.
• Solicits and encourages staff suggestions for process improvements
• Works to promote a team environment and open communication within the work area.
• Monitors, clears alerts/alarms, and takes appropriate corrective action when necessary
• Takes and records food temperatures of food being held for service. Takes corrective action when necessary.
• Ensures recipe compliance, performs, or inputs test trays, patient rounding, communication with CDO, timely execution of tray line, enforces tray standards.
• Cash handling as instructed, temperature monitoring, staff monitoring. sanitation monitoring, portion control, customer service
• Updates daily communication boards with information including counts, product outages, PIC name, etc.
• Monitors cleaning assignments or cleaning assignments lists, monitors staff to ensure they are cleaning and sanitizing correctly.
• Monitor staff tasks to completion and acts a mentor to staff. May train staff
• Places maintenance requests for broken equipment to Facilities
• Additionally, Leads perform daily tasks in their area of focus as part of a workflow that is separate from Lead Duties.
• Read and interpret patient meal tickets, read and confirm patient identifiers, recipes, ingredients, labels and dating.

Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.

Position Details:

New Hires are eligible for a bonus up to $2,500!

Must be available to work rotating weekends/holidays

Eligible for shift differential

To learn about our Foodservice team, clickhere: https://jobs.geisinger.org/food

Education:

High School Diploma or Equivalent (GED)- (Preferred)

Experience:

Minimum of 3 years-Related work experience (Required)

Certification(s) and License(s):

ServSafe Certified within 6 months - National Restaurant Association

Skills:

Communication, Computer Literacy, Confidentiality, Leads Others, Organizing, Policy Procedures, Teamwork

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.

• KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
• EXCELLENCE: We treasure colleagues who humbly strive for excellence.
• LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
• INNOVATION : We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
• SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.