Foodservice Customer Experience Specialist (Sundays Off)

Ace Mart Restaurant Supply Company; Houston (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Sundays off

Employee discounts

Learning & Growth

Paid Time Off

Comprehensive Benefits

401k matching

Job summary

Ace Mart Restaurant Supply Company in Houston, TX is seeking a friendly Customer Service Associate to join our team. You will greet customers, answer questions, and guide them to the right kitchen equipment and supplies with a service-first mindset.

In this hourly, non-exempt role, you’ll build relationships with chefs and foodservice professionals, handle in-store interactions, and collaborate with a high-energy team while delivering a standout customer experience daily.

Qualifications

• Relationship-building and customer-focused approach in fast-paced environments.
• Confident in recommending products and guiding purchasing decisions.
• Clear, professional communication in person, on the phone, and via email.
• Able to multitask and stay organized during peak store hours.

Responsibilities

• Deliver a standout customer experience by greeting every customer with energy and a service-first mindset.
• Build lasting customer relationships and become a go-to resource for restaurant and foodservice professionals.
• Guide purchasing decisions by listening to customer needs and recommending the right equipment and supplies.
• Drive in-store sales by promoting featured items and cross-selling to provide complete solutions.
• Follow up with customers post-purchase to turn one-time buyers into repeat business.
• Support seamless service through carry-out assistance and delivery coordination.
• Maintain a clean, organized store with well-stocked shelves and clear displays.
• Collaborate with a high-energy team and participate in ongoing training to grow impact.

Skills

Relationship-building

Sales Savvy

Strong Communication

Time Management

Physical Stamina

People-First Mindset

Education

High school diploma or equivalent

Job description

Ace Mart Restaurant Supply Company in Houston, TX is seeking a friendly Customer Service Associate to join our team. You will greet customers, answer questions, and guide them to the right kitchen equipment and supplies with a service-first mindset.

In this hourly, non-exempt role, you’ll build relationships with chefs and foodservice professionals, handle in-store interactions, and collaborate with a high-energy team while delivering a standout customer experience daily.