Foodrunner - Palio

Rio Mar Hospitality Management; Puerto Rico; On-site; USD 17,000 - 21,000; Full time

Job summary

Wyndham Grand Rio Mar in Rio Grande, Puerto Rico, is seeking a Food Runner to ensure timely, accurate, and visually appealing delivery of food from the kitchen to guests. The role supports the service team and requires attention to detail and coordination with front-of-house and kitchen staff.

The ideal candidate has at least 2 years in a restaurant setting, is fully bilingual (English/Spanish), and holds Food Safety certification plus a Puerto Rico Health Certificate.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or related field.
• At least 2 years of restaurant experience (busperson/attendant).
• Strong communication and customer service skills.
• Fully bilingual (English and Spanish).
• Safety and Food Handling Certification.
• Valid Health Certificate (Puerto Rico DoH) required.

Responsibilities

• Deliver food promptly and accurately from kitchen to guests.
• Assist with setting and clearing tables and restocking side stations.
• Maintain cleanliness throughout service and support servers and kitchen staff.
• Coordinate effectively with servers, kitchen staff, and management.

Skills

Communication skills

Customer service

Bilingual English/Spanish

Attention to detail

Team collaboration

Flexibility

Food safety awareness

Education

High School diploma or equivalent

Safety and Food Handling Certification

Health Certificate (Puerto Rico DoH)

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Wyndham Grand Rio Mar, Rio Grande, PR, PR

Wyndham Grand Rio Mar is looking for GRAND people like you! At Wyndham Grand Rio Mar, our people are our greatest treasure. Every smile, every effort, every shared moment shapes experiences that enrich lives and touch souls. We are more than a workplace. We are a community where your growth, ideas, and well‑being matter. From meaningful learning opportunities to benefits that enhance life on and off the clock, we invest in our people because when they thrive, our guests and community thrive too. For almost 30 years, we have celebrated each success, built connections, and created joy together. Join a team that uplifts one another, transforms moments into memories, and helps make Wyndham Grand Rio Mar the most admired and transformative hospitality brand in the world.

Your impact starts here!

Job Summary

The Foodrunner supports the service team by ensuring timely, accurate, and visually appealing delivery of food from the kitchen to guests. This role is essential to maintaining smooth dining room operations, ensuring that every plate meets presentation standards and reaches the correct table promptly and professionally. The Food Runner also assists with setting and clearing tables, restocking side stations, and maintaining cleanliness throughout service. A strong focus on food handling, attention to detail, and guest interaction is required, along with effective communication and coordination with servers, kitchen staff, and management.

Education & Experience

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• At least 2 years of experience in a restaurant setting, such as a busperson or attendant.
• Strong communication and customer service skills.
• Fully bilingual (English and Spanish).
• Safety and Food Handling Certification.
• Valid Health Certificate (including throat culture results) as required by the Puerto Rico Department of Health.

Skills and Competencies

• Has the ability to maintain strong attention to detail and works effectively with servers and kitchen staff to coordinate efficient food delivery, with attention to food quality and presentation.
• Can deliver exceptional guest service, responding promptly, courteously, and professionally to guest needs and requests.
• Has the ability to work collaboratively with others, communicating effectively with servers, hosts, and kitchen staff to support smooth and efficient operations.
• Has the ability to work a flexible schedule, including availability on weekends and holidays, to accommodate the needs of the restaurant during peak times.
• Can proactively identify and address cleanliness or organization issues to maintain a polished and inviting environment.

Physical Requirements

• Flexible and long hours sometimes required.
• Routinely required to bend, stoop, stand, and walk for extended periods.
• Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or 20 pounds constantly to lift, carry, push, pull or otherwise move objects.
• Must have the physical stamina and ability to work efficiently in a fast-paced, high-traffic environment.

Set between the Atlantic coast and the foothills of El Yunque, Puerto Rico's only tropical rainforest, Wyndham Grand Rio Mar spans 600 acres in Rio Grande, just a short drive from San Juan. Here, two championship golf courses wind through rainforest and coastline, a mile of secluded beach meets the Mameyes River, and nearly a dozen restaurants and lounges bring the island's flavor to every table. It is a rare setting where mountain, river, and sea come together, and for almost 30 years it has been a place where careers grow alongside unforgettable guest experiences. Join us, and become part of work that changes lives, starting with your own.

From opportunities for learning and growth to benefits that help our team live better lives, we’re always finding ways to foster a fun and inclusive environment.

EOE M/F/Disabled/Vet/Drug Free Workplace