Busser - Roots

Wyndham Grand Rio Mar Rainforest Beach & Golf Resort; Puerto Rico; On-site; USD 12,000 - 18,000; Full time

Job summary

Wyndham Grand Rio Mar Rainforest Beach & Golf Resort in Puerto Rico seeks a Busperson/Server Assistant to support the front-of-house team by keeping a clean, well-organized dining environment and aiding servers in delivering outstanding guest service. The role includes setting and resetting tables with spotless china, glassware, and linen, maintaining sanitation, and promptly responding to guest needs.

The ideal candidate will have a High School diploma or equivalent, F&B experience preferred,

Qualifications

• High School diploma or equivalent and/or experience in a hotel or related field preferred.
• Previous F&B experience preferred (but not required).
• Strong customer service skills.
• Fully bilingual (English and Spanish).
• Safety and Food Handling Certification.
• Valid Health Certificate (Puerto Rico Department of Health).

Responsibilities

• Set and reset tables with clean china, glassware, silverware and linen to uphold presentation standards.
• Assist servers in delivering guest service and maintaining smooth dining operations.
• Refill beverages, clear tables, and respond promptly to guest needs.
• Maintain cleanliness and sanitation throughout service and dining areas.
• Help create a welcoming guest experience for every guest.

Skills

Strong customer service skills

Bilingual English/Spanish

Education

High School diploma or equivalent

Job description

Wyndham Grand Rio Mar is looking for GRAND people like you! At Wyndham Grand Rio Mar, our people are our greatest treasure. Every smile, every effort, every shared moment shapes experiences that enrich lives and touch souls. We are more than a workplace. We are a community where your growth, ideas, and well-being matter. From meaningful learning opportunities to benefits that enhance life on and off the clock, we invest in our people because when they thrive, our guests and community thrive too. For almost 30 years, we have celebrated each success, built connections, and created joy together. Join a team that uplifts one another, transforms moments into memories, and helps make Wyndham Grand Rio Mar the most admired and transformative hospitality brand in the world.

Job Summary

The Busperson/Server Assistant supports the front-of-house team by ensuring a clean, well-organized dining environment and assisting servers in delivering outstanding guest service. This role is responsible for setting and resetting tables with spotless china, glassware, silverware, and linen, maintaining cleanliness and sanitation throughout service, and responding promptly to guest needs. With a courteous and proactive approach, the Busperson helps uphold service standards, refills beverages, clears tables, and ensures a smooth, welcoming experience for every guest.

Education & Experience

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Previous F&B experience preferred (but no required).
• Strong customer service skills.
• Fully bilingual (English and Spanish).
• Safety and Food Handling Certification.
• Valid Health Certificate (including throat culture results) as required by the Puerto Rico Department of Health.

Physical Requirements

• Flexible and long hours sometimes required.
• Routinely required to bend, stoop, stand, and walk for extended periods.
• Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or 20 pounds constantly to lift, carry, push, pull or otherwise move objects.
• Must have the physical stamina and ability to work efficiently in a fast-paced, high-traffic environment.

Set between the Atlantic coast and the foothills of El Yunque, Puerto Rico's only tropical rainforest, Wyndham Grand Rio Mar spans 600 acres in Rio Grande, just a short drive from San Juan. Here, two championship golf courses wind through rainforest and coastline, a mile of secluded beach meets the Mameyes River, and nearly a dozen restaurants and lounges bring the island's flavor to every table. It is a rare setting where mountain, river, and sea come together, and for almost 30 years it has been a place where careers grow alongside unforgettable guest experiences. Join us, and become part of work that changes lives, starting with your own.

From opportunities for learning and growth to benefits that help our team live better lives, we’re always finding ways to foster a fun and inclusive environment.

EOE M/F/Disabled/Vet/Drug Free Workplace