Food Services Worker ($17 Hourly)

Roof Above; Charlotte (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

Roof Above in Charlotte, NC, is seeking a Food Service Worker to assist with meal preparation and kitchen supervision. The role requires maintaining high standards of food safety and quality service during shifts.

The ideal candidate has prior experience in hospitality and a commitment to support diverse populations. Essential skills include meal transportation and safe operation of kitchen equipment.

The position requires a high school diploma, Serv-Safe Certification, and physical capability to perform job duties.

Qualifications

• 1+ years in hospitality or food services required, experience with homeless populations preferred.
• Minimum 2 years experience as a Cook in hospitality environment.
• Must have clean driving record and valid North Carolina driver’s license.

Responsibilities

• Assist with meal preparation and ensure cleanliness of kitchen area.
• Follow food safety and sanitation procedures.
• Participate in staff training and perform other assigned duties.

Skills

Hospitality experience

Safe food handling

Customer service skills

Ability to interact with diverse populations

Education

High school diploma or GED

Serv-Safe Certification

Tools

Kitchen equipment

Agency vans

Job description

Job Title: Food Service Worker

Location: Charlotte, NC 28206

Position Summary

The Food Service Work position assists with the preparation of meals. At times, supervision of kitchen activities may be delegated to the Food Service Worker. The Food Service Worker will ensure all aspects of the food service operation performed during their shift, including but not limited to food preparation, serving meals, cleaning, and maintenance of food service area/equipment as well as record keeping where required during their shift.

Essential Functions

• Follow established schedules in cooking, baking, sanitation, and related activities.
• Use standard food preparation utensils and equipment.
• Utilize food, ingredients and other consumables as determined by menus and estimated number of diners.
• Apply consistent standard portion sizes, cooking methods, quality standard and kitchen rules, policies, and procedures.
• Receive and organize all in-kind donations.
• Clean and sanitize all food preparation equipment and report food preparation issues or equipment malfunctions to the Director of the Soup Kitchen.
• Demonstrate a consistent effort to improve food preparation and provide quality customer service.
• Deep commitment to Roof Above core values.

Other Responsibilities

• Participates in staff training and development activities as directed.
• Performs other duties assigned.

Qualifications

• A high school diploma or GED and one or more years’ experience in hospitality, food services, or human service field is required. Prior experience working with homeless populations and experience working in a homeless shelter are preferred.
• A minimum of 2 years of experience as a Cook in a hospitality environment.
• Knowledge of kitchen equipment, safe food handling, and safe transit practices.
• Skill required to: prepare, transport meals; safely operate agency vans; effectively interact with diverse populations.
• Clean driving record and North Carolina driver’s license.
• Current Serv‑Safe Certification or must obtain within six months of hire.
• Must have reliable transportation to work.
• Must be able to lift 25‑30 lbs.
• Must be able to stand for long periods of time.

Working Environment

Requires working nontraditional hours and the ability to carry out duties with minimal direct supervision. Requires much physical movement, ability to carry food service containers, and ability to work with volunteers.

Roof Above is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.