Food Services Supervisor - Patient Care & Safety Lead

UNC Health Care; Chapel Hill (NC); On-site; USD 28,000 - 39,000; Full time

Job summary

UNC Health Care System in Chapel Hill, NC is seeking a nutrition and food services leader to oversee patient services, retail, sanitation, production, and nutrition support. This role drives food safety, regulatory readiness, and service excellence while engaging teammates across departments.

Under general supervision, you will lead daily operations, ensure infection prevention compliance, manage staffing, and coach staff to deliver therapeutic diets and accurate trayline execution.

Qualifications

• High school diploma or GED required; higher-level degree may satisfy this requirement.

Responsibilities

• Ensures continuous compliance with food safety, infection prevention, Life Safety, and regulatory standards (TJC, FDA Food Code, state regulations). Maintains ServSafe Manager certification and leads proactive survey readiness.
• Uses operational, financial, and quality metrics to prioritize work and improve performance. Translates departmental goals into daily behaviors and acts on identified improvement opportunities.
• Recruits, trains, coaches, and develops teammates. Conducts performance evaluations aligned with organizational values. Provides real-time feedback and implements corrective action when necessary in accordance with policy.
• Maintains high sanitation standards and reinforces safe food handling practices. Leads by example in maintaining inspection-ready environments and collaborates with Plant Engineering, Infection Prevention, and Environmental Health & Safety to resolve risks.
• Manages staffing models aligned with operational demand and productivity targets. Oversees time and attendance, payroll, and scheduling to support fiscal stewardship and equitable workload distribution.
• Facilitates regular team huddles and staff meetings focused on safety, service, quality, and culture alignment. Communicates departmental updates clearly and consistently and encourages feedback.
• Oversees food preparation, presentation, and distribution to support patient healing and teammate satisfaction. Ensures therapeutic diet compliance, accurate trayline execution, temperature monitoring, taste testing, and merchandising standards.

Education

High school diploma or GED

Job description

UNC Health Care System in Chapel Hill, NC is seeking a nutrition and food services leader to oversee patient services, retail, sanitation, production, and nutrition support. This role drives food safety, regulatory readiness, and service excellence while engaging teammates across departments.

Under general supervision, you will lead daily operations, ensure infection prevention compliance, manage staffing, and coach staff to deliver therapeutic diets and accurate trayline execution.