Food Services Supervisor: Lead Operations & Guest Experience

Johns Hopkins Medicine; Baltimore (MD); On-site; USD 24,796 - 44,083; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

Paid time off

Job summary

Johns Hopkins Medicine in Baltimore is seeking a Food Services Supervisor to oversee daily food service operations, create staff assignments, and manage supply orders. The role emphasizes strong customer service and adherence to sanitation standards within a hospital environment.

Ideal candidates have 2-3 years of supervisory experience in food service, with franchise training and Serv‑Safe certification preferred. It is a full-time, rotating shift position with weekend work required.

Qualifications

• 2-3 years previous supervisory experience in food service operation (required).
• Strong customer service skills.
• Strong critical thinking and problem solving skills.
• Franchise training preferred.
• Serv‑safe certification preferred.

Responsibilities

• Develops schedules and assignments.
• Monitors employee performance.
• Improves customer satisfaction.
• Conducts quality assurance monitoring.
• Responsible for adhering to sanitation requirements.

Skills

Customer service

Critical thinking

Scheduling

Staff supervision

Education

High School Diploma or GED

Job description

Johns Hopkins Medicine in Baltimore is seeking a Food Services Supervisor to oversee daily food service operations, create staff assignments, and manage supply orders. The role emphasizes strong customer service and adherence to sanitation standards within a hospital environment.

Ideal candidates have 2-3 years of supervisory experience in food service, with franchise training and Serv‑Safe certification preferred. It is a full-time, rotating shift position with weekend work required.