Food Services Assistant

aah; Ardmore (NC); On-site; USD 26,000 - 39,000; Part time

Benefits offered by this job

Benefits eligible

Part-time schedule

Job summary

Wake Forest Baptist Medical Center - Food and Nutrition is hiring a part-time food service teammate to assemble and deliver patient meals, adhere to diet guidelines, and support cafeteria service. This 20-hour weekly role includes nights and weekends, with responsibilities across tray assembly, food preparation, and routine food safety tasks.

You will operate basic kitchen equipment, stock and present meals, assist with caterings, and interact with patients and staff to ensure quality service.

Qualifications

• Basic knowledge in hospital food service.
• Ability to read and understand written and oral communications.
• Good communication and customer service skills to interact with internal and external customers.
• Intermediate computer skills in Microsoft Office or similar products.

Responsibilities

• Assembles patient and mobile meal trays per approved diet guidelines and portions.
• Delivers patient meals to rooms and assists with cafeteria service.
• Operates cash register and handles cash as needed.
• Performs cleaning duties and sanitation in kitchen and cafeteria.
• Assists with preparation, delivery, setup and presentation of catered events.
• Prepares snacks, beverages, sandwiches and other patient items per recipes.
• Delivers and stocks supplies to nursing units and patient areas.
• Monitors food temperatures and ensures safe handling.

Skills

Food service basics

Communication

Customer service

MS Office basics

Education

No formal education

Job description

Department: 11903 Wake Forest Baptist Medical Center - Food and Nutrition

Status: Part time

Benefits Eligible: Yes

Hou rs Per Week: 20

Schedule Details/Additional Information: Nights and weekends

Pay Range: $18.85 - $28.30

Major Responsibilities

• Assembles patient and mobile meal trays/meals in accordance with approved diet guidelines and portions while adhering to productivity standards.
• Loads and transports food carts. Delivers patient meal trays to patient rooms in accordance with established procedures.
• May provide initial service to visitors in the cafeteria by serving food and maintaining the cleanliness of the cafeteria. Responsible for operating cash register, handling cash and completing daily reports and cash register balance sheets as needed.
• Performs cleaning duties using established sanitation procedures in the kitchen and cafeteria. Washes pots, pans, and dishes according to established procedures.
• Assists with preparation, delivery, setup, cleanup and presentation of catered and specialized events. Assists with "special days/promotions", including decorating. Displays daily specials for presentation to customers. Coordinates the food preparation and presentation of all major catering.
• Prepares snacks, beverages, sandwiches and other patient food items in accordance with standardized recipes and approved diet guidelines and portions while adhering to productivity standards.
• Prepares, arranges, serves and replenishes supplies of food, beverages and condiments in retail areas and kitchen. Prepares entrees, grill and deli sandwiches, and salads with an emphasis on food garnishing and presentation. Replenishes food service areas to include supply of dishes, utensils, glassware, napkins and trays.
• Delivers and stocks all nursing units, doctors' lounges, same day surgery and emergency rooms, following established procedures while adhering to productivity standards.
• Monitors food temperatures and utilizes established procedures to ensure safe food handling techniques and prevent foodborne illness.

Licensure, Registration, and/or Certification Required

• None Required.

Education Required

• No Formal Education.

Experience Required

• No experience required.

Knowledge, Skills & Abilities Required

• Basic knowledge in food service from within a hospital, hotel, restaurant or a related environment.
• Ability to read and understand written and oral communications.
• Good communication and customer service skills to effectively interact with internal and external customers.
• Intermediate computer skills in Microsoft Office or similar products. Ability to use e-mail and internet.

Physical Requirements and Working Conditions

• Operates equipment (i.e. dish-machine, tray line, garbage disposal, etc.) necessary to perform the job. Demonstrating ability to safely and effectively, utilize necessary power equipment.
• Stands walks and reaches above shoulders the majority of the workday as well as squats, bends, twists, kneels and climbs throughout shift.
• Must be able to:
  1. lift up to 40 lbs. from floor to a maximum 5 ft.
  2. lift and carry up to 40 lbs. at waist height a reasonable distance.
  3. push/pull with 20 lbs. of force.
• Working atmosphere also contains fumes, odors, and dust/dirt. floor, spices, etc. (Fumes are trucks, dust/dirt from storeroom or cleaning agents).
• May be exposed to mechanical, electrical and chemical hazards. Protective clothing must be worn as necessary.
• May be required to enter patient isolation rooms wearing appropriate coverings during meal service tray delivery and pick up.
• Will be exposed to sharp knives, other sharp cooking utensils, heat from ovens and other hazards in a kitchen environment.

Our Commitment to You

• Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
• Compensation
  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance
• Benefits and more
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educat