Food Service Assistant

aah; Kenosha (WI); On-site; USD 2,597,000 - 4,091,000; Full time

Benefits offered by this job

Health and welfare benefits

Paid Time Off

Educational Assistance Program

Job summary

Advocate Health Kenosha - Food and Nutrition is seeking a full-time Diet Office/food service support role. The candidate will ensure accurate menu service for patients, communicate with patients and families, and coordinate with Nursing and tray operations to fulfill orders.

The role requires high school diploma or GED and 4–12 months of nutrition-related experience, with strong computer and CBORD skills. A rotating schedule and 40 hours per week are typical, with comprehensive benefits offered.

Qualifications

• High school diploma or GED required.
• 4–12 months food and/or nutrition experience.
• Excellent communication skills and computer operation proficiency.

Responsibilities

• Ensure quality and accuracy of department operations by providing selective menu service to patients.
• Communicate effectively with patients and families during menu selections.
• Coordinate with Nursing, Guest Service Representatives, and tray line to clarify orders and provide prompt service.
• Process Diet, Tube-Feeding, Supplement, Nourishment Orders and patient allergy information in CBORD systems.
• Update patient preferences and maintain accurate patient card files in CBORD and Kardex.
• Attend mandatory inservices and contribute to department goals.

Skills

Excellent communication skills

Education

High school diploma or GED

4–12 months food/nutrition experience

Job description

Department: 11903 AMC Kenosha - Food and Nutrition

Status: Full time

Benefits Eligible: Yes

Hours Per Week: 40

Schedule Details/Additional Information: Anticipated schedule includes a combination of AM and PM shifts Monday through Thursday, AM shifts on Fridays, and a rotating weekend schedule. Actual hours may vary based on department needs.

Pay Range: $18.85 - $29.70

Major Responsibilities:

• Demonstrates the ability to ensure the quality and accuracy of department operations by providing a selective menu service to patients.
• Communicates effectively when assisting patients and/or family with menu selections.
• Communicates between Nursing, Guest Service Representatives, and tray line in order to clarify orders and provide prompt service.
• Communicates special patient needs to Clinical Dietitians
• Using a hand-held computer, down-loads and up-loads patient information and obtains menu selections for all assigned patients and units.
• Demonstrates the ability to ensure the quality and accuracy of department operations by processing Diet, Tube-Feeding, Supplement, Nourishment Orders, as well as patient Allergy information.
• Follows physician's diet orders for all patients
• Updates and maintains accurate patient card files in the CBORD Computer System and Kardex.
• Adheres to specific standards for diets when entering selections into the handheld and main [CBORD] computers, and when modifying or checking patient's meal selections and Tray-Tickets.
• Updates and maintains Tube-Feeding Orders, Supplement Orders, Nourishment Orders, and patient allergy information.
• Updates patient preferences in the CBORD Computer System
• Participates in self development by attending mandatory inservices and meetings appropriate to the goals and needs of the department.
• Attends inservice programs on equipment use and operation.
• Attends all mandatory inservice programs and meetings.
• Guest Relations
• Maintains professional image and follows department uniform policy.
• Responds positively to all requests.
• Displays commitment to hospital's philosophy mission statement, and values in all interactions.
• Miscellaneous
• Can perform all Diet Office Positions accurately.
• Performs other duties as assigned.

Education/Experience Required:

• - Completion of high school education or G.E.D. 4-12 Months food and/or nutrition experience.

Knowledge, Skills & Abilities Required:

• -Excellent communication skills. Proficient knowledge of computer operations.
• N/A

Physical Requirements and Working Conditions:

-- Frequent lifting, bending, stooping, walking or standing. Work may require an awkward or strained position to be assumed for a short period of time in lifting or handling heavy objects - Kitchen equipment for trayline and/or cafeteria service may be used: heavy patient carts, steam tables, coffee urns - Indoor environment - some noise, fumes or other distractions - Outdoor environment - exposure to various weather conditions - OSHA Risk Category ll. Normal routine involves no exposure to blood, body fluid or tissue, but exposure or potential for exposure may occur. If position has direct patient care or direct patient contact the following lifting requirement supersedes any previous lifting requirement effective 06/01/2015. Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depen