Food Service Worker Supervisor

Veterans Health Administration; Bedford (MA); On-site; USD 45,000 - 54,000; Full time

Job summary

U.S. Department of Veterans Affairs, VA Bedford Healthcare System in Bedford, MA, is seeking a Food Service Worker Supervisor to oversee all food service activities on the shift and coordinate the work of Food Service Workers across sections.

This full-time, 40-hour-per-week position offers varied duties in a busy kitchen environment. The role requires supervising food production and service, inspecting deliveries, managing inventories, and guiding staff in safe food preparation and modified

Qualifications

• This job does not have an education qualification requirement.

Responsibilities

• Supervises all areas of food production and service including food preparation, nourishment, tray delivery and retrieval.
• Takes corrective action for problems on the floors pertaining to food service.
• Receives and inspects deliveries and requisitions all supplies needed in all food service areas.
• Prepares performance ratings/competencies for all employees under their direct supervision.
• Discusses work performance and problems with employees, monitors tardiness and attendance, and adjusts assignments as needed.
• Establishes priorities for daily operations and ensures quality standards are met.
• Serves on the in-service training team and provides guidance for lower grade employees.
• Maintains inventory and conducts sanitation and quality assurance reviews.
• Supervises patient tray delivery and interaction with the multidisciplinary team.
• Performs other related duties as assigned.

Job description

• Department: Department of Veterans Affairs

This Food Service Worker Supervisor position is located within the Nutrition & Food Service at the VA Bedford Healthcare System, located in Bedford MA. This is a Full-time position working 40 hour per week.

Key Responsibilities

This position serves as the primary shift supervisor and will be directly responsible for the supervision of all food service activities and coordinates the activities of the Food Service Workers in the different elements of the Food Service Section.

Major duties and responsibilities include: Supervises all areas of food production and service including food preparation, nourishment, tray delivery and retrieval; Takes corrective action for any problems that might arise on the floors pertaining to food service; Receives and inspects deliveries and requisitions all supplies needed in all food service areas; Prepares performance ratings/competencies for all employees under their direct supervision; Discusses work performance and problems with employees, monitors tardiness and attendance, provides guidance and makes necessary adjustments in assignments when necessary; Carries out the responsibilities of the position within general instructions, standard procedures and established policies; Ensures subordinates complete the tasks to which they are assigned and explains work requirements to meet food service schedules; Establishes priorities for daily operations in the event of emergency situations; defines the standards of quality and quantity to be met; Serves as a member of the in-service training team by providing individual and/or group instruction for employees; Provides guidance and assistance for lower grade employees in making decision when assembling patient trays and utilizing correct foods to be served on modified diets; Maintains inventory of food service supplies and equipment; Conducts quality assurance monitors and sanitation reviews; Supervises the delivery and retrieval of patient trays which includes interacting with members of the multidisciplinary team; Performs other related duties as assigned.

Work Schedule: 11:30am - 8:00pm, to be further discussed during interview.

Position Description Title/PD#: Food Service Worker Supervisor/PD99816S Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not Required Physical Requirements: Employee may be required to perform heavy work, such as scouring and scrubbing large size cooking utensils and pushing heavy carts and trucks in unloading, storing, and delivering supplies.

Employee also may be required to work on ladders and use powered cleaning equipment; and frequently lift or move objects weighing up to 40 pounds. The work is performed in kitchen areas where the steam and heat from cooking and dish washing equipment often cause uncomfortably high temperatures and humidity. The work area is well lighted but usually noisy from food service activities, and there is danger of slipping on floors where food or beverages have been dropped.

Food service workers are regularly exposed to hot liquids, sharp cutting blades, hot working surfaces, and extreme temperature changes when entering walk-in refrigeration or freezing units. Notifications: Selectee required to serve one year supervisory/managerial probationary period. This position is covered by locality-based comparability pay.

Requirements & Education

This job does not have an education qualification requirement.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $33.11 – $38.63/hr.

What is the application deadline?

Applications close on 2026-11-09.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.