Food Service Worker II Server/Prep*

Duke Careers; Durham (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Duke University in Durham, NC is seeking a food service worker to perform routine food preparation and customer service tasks in a fast-paced dining setting. Responsibilities include operating the POS, portioning and serving food, and maintaining clean work areas.

The role requires basic education and at least six months of experience in food preparation or service, with opportunities to train and supervise staff as needed. Competitive wages and disposable benefits are provided.

Qualifications

• Education: Work requires ability to understand and follow instructions generally acquired through a partial high school education.
• Experience: Six months of experience in food preparation/service or equivalent.

Responsibilities

• Assist in the preparation of foods such as meats, vegetables, baked goods and desserts; prepare food to include beverages, salads, dressings, sandwiches, and cold plates; prepare portioned and fast foods on grill, in broiler, or in deep fat fryer as appropriate.
• Operate point-of-sale cash register; calculate total cost of items and accept payment in cash, on meal cards, or on charge cards; perform other clerical duties in food services offices as required; provide customer service as needed.
• Operate food production equipment to include slicers, choppers, dicers, mixers, vertical cutters, patty making machines, and other vegetable, bakery, and meat processing equipment.
• Transport food or supplies to serving areas; ensure that areas are properly set up; assemble and replenish food, supplies, and equipment as required; ensure proper temperature of food in steam tables and correct counter display; take orders, portion, and serve food to customers; record portions served according to procedure; remove, cover, wrap, label, store, rotate, and discard food and condiments as directed.
• Clear soiled dishes and refuse from tables in dining halls; scrape refuse into garbage containers; load trays and soiled dishes on conveyers, racks, and carts; remove and dispose of trash; set up and operate dish machine.
• Clean assigned area following proper sanitary procedures, to include equipment, counters, work and dining tables, chairs, refrigerators, utensils, and dispensers; sweep and mop floors; vacuum carpets and empty ash trays.
• Ensure all supplies, materials and equipment are available in assigned work areas for proper performance of duties; maintain replenishment as necessary; prepare supplies and materials as required; report equipment malfunctions; report need to repair equipment, furniture, building, and fixtures.
• Assist in monitoring work and training employees in proper techniques and in the use of supplies, materials and equipment as appropriate. Perform other related duties incidental to the work described herein.

Skills

Food preparation

Customer service

Cash handling

Education

Partial high school education

Tools

POS terminal

Job description

Select how often (in days) to receive an alert:

Select how often (in days) to receive an alert:

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Positional Summary

Perform routine food service tasks under general supervision or instructions in a food production and/or customer service area; prepare portioned and fast food on grill, in broiler, or in deep fat fryer as appropriate, and operate point-of-sale cash register; wash and clean equipment as assigned.

Key Position Duties

• Assist in the preparation of foods such as meats, vegetables, baked goods and desserts; prepare food to include beverages, salads, dressings, sandwiches, and cold plates; prepare portioned and fast foods on grill, in broiler, or in deep fat fryer as appropriate.
• Operate point-of-sale cash register; calculate total cost of items and accept payment in cash, on meal cards, or on charge cards; perform other various clerical duties in food services offices as required; provide customer service as needed.
• Operate food production equipment to include slicers, choppers, dicers, mixers, vertical cutters, patty making machines, and other vegetable, bakery, and meat processing equipment.
• Transport food or supplies to serving areas; ensure that areas are properly set up; assemble and replenish food, supplies, and equipment as required; ensure proper temperature of food in steam tables and correct counter display; take orders, portion, and serve food to customers; record portions served according to procedure; remove, cover, wrap, label, store, rotate, and discard food and condiments as directed.
• Clear soiled dishes and refuse from tables in dining halls; scrape refuse into garbage containers; load trays and soiled dishes on conveyers, racks, and carts; remove and dispose of trash; set up and operate dish machine.
• Clean assigned area following proper sanitary procedures, to include equipment, counters, work and dining tables, chairs, refrigerators, utensils, and dispensers; sweep and mop floors; vacuum carpets and empty ash trays.
• Ensure all supplies, materials and equipment are available in assigned work areas for proper performance of duties; maintain replenishment as necessary; prepare supplies and materials as required; report equipment malfunctions; report need to repair equipment, furniture, building, and fixtures.
• Assist in monitoring work and training employees in proper techniques and in the use of supplies, materials and equipment as appropriate. Perform other related duties incidental to the work described herein.

This shifts for this position are as follows:

The intent of this job description is to provide a representative outline of the type of responsibilities that will be required of positions given this title and shall not be construed as all-encompassing or as a declaration of all specific duties and responsibilities of this position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Qualifications, Skills, and Competencies

Required Minimum Education and Experience:

• Education
  • Work requires ability to understand and follow instructions generally acquired through a partial high school education.
• Experience
  • Work requires six months of experience in food preparation/service. (Completion of high school does not offset required experience.)
    OR ANY OTHER EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE.

Physical Demands

• Ability to move throughout dining facilities,
• Moving heavy weighted materials and equipment (up to 50 lbs)
• Self-movement/positioning to perform light cleaning duties in high and/or low areas
• Position self to reach materials on shelving units
• Potential transport and stock of assigned supplies and materials

The incumbent must be able to complete all positional requirements outlined above with or without reasonable accommodations. For more information, please visit https://hr.duke.edu/policies/ada/

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Read more about Duke’s commitment to affirmative action and nondiscrimination at hr.duke.edu/eeo.

Nearest Major Market: Durham

Nearest Secondary Market: Raleigh