Food Service Worker Full time Rotating schedule

Northwestern Memorial Healthcare; Winfield (IL); On-site; USD 23,000 - 31,000; Full time

Job summary

Northwestern Medicine is seeking a Food Services Worker to support patient meals and cafeteria service in Winfield, IL. The role requires handling cold food prep, taking room service orders, assembling trays, and ensuring food safety and sanitation standards.

Shifts run 7:30AM-4PM and 3PM-11:30PM with every other weekend required. Candidates should have excellent customer service and strong teamwork in a fast-paced healthcare environment.

Qualifications

• Excellent customer service skills required.
• Ability to work in a fast-paced, stressful environment.
• Willingness to work rotating shifts and weekends.

Responsibilities

• Prepares cold food items for patients and cafeteria.
• Take Room Service orders including employee/patient/family initiated orders and those patients needing assistance.
• Complete tray assembly.
• Ensures food meets safety regulations and completes required documentation.
• Basic cash handling.
• Maintains a safe, clean, neat and orderly cooking area.
• Completes daily position checklists, cleaning duties and all required documentation.
• Completes mandatory in-service trainings and meets employee health requirements.

Skills

Customer service

Critical thinking

Stamina under pressure

Job description

• Full-time
• Job Shift: Rotating
• Salary Range Minimum : $17.05
• Salary Range Maximum: $22.17
• Compensation: USD 17.05 - USD 22.17 - hourly

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?

Job Description

Must be able to work both 7:30AM-4PM and 3PM-11:30PM

Including working every other weekend.

Dishwashing

Food Services Worker reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Responsibilties:

Prepares cold food items for patients and cafeteria.

Take Room Service orders including employee/patient/family initiated orders and those patients needing assistance.

Complete tray assembly.

• Ensures food meets all safety and sanitary regulations and completes all required documentation.
• Basic cash handling.
• Maintains a safe, clean, neat and orderly cooking area.
• Ensures all department policies and programs are adhered to.
• Ensure satisfaction in quality and service using problem resolution skills as necessary.
• Completes daily position checklists, cleaning duties and all required documentation.
• Completes all mandatory in-service trainings and meets employee health requirements.
• Completes daily position checklists, cleaning duties and all required documentation.

Washes and sanitizes all food service equipment used for patients and cafeteria service.

Replaces items to their proper place of storage.

Demonstrates ability to exercise independent judgment in times of need.

Assist with putting away stock using the FIFO (first in, first out) method.

Cleans and sanitizes cafeteria service items.

Cleans dish machine at end of shift.

Cleans and sanitizers work area.

Cleans and sanitizes food service carts.

Qualifications

Behavioral Attributes:

• Excellent customer service and critical thinking skills
• Must be able to work in a stressful environment and take appropriate action.

Preferred:

• Familiar with diet restrictions

Additional Information

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit ourBenefits section to learn more.

Sign-on Bonus Eligibility (if sign-on bonus offered for position):Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.