Food Service Worker - Full-Time

Shirley Ryan AbilityLab; Chicago (IL); On-site; USD 23,000 - 30,000; Full time

Job summary

Shirley Ryan AbilityLab seeks a Food Service Worker to maintain safe, accurate patient meal service and high sanitation standards across cafeteria and patient areas. You will assemble patient trays, assist with cafeteria service, and ensure proper cash handling and customer care in a fast-paced environment.

The role emphasizes teamwork, reliability, and adherence to health and safety standards within SRAlab's mission-driven culture.

Qualifications

• Ability to read, understand and follow written and verbal instructions.
• Approximately one to three months on-the-job experience in order to become familiar with basic food preparation techniques and department procedures.
• Interpersonal skills necessary to courteously greet patients and staff.
• Basic analytical skills to perform simple math for cash handling and orders.
• Capacity to concentrate and pay close attention to detail in fast-paced settings.

Responsibilities

• Provide timely, efficient and accurate patient tray line setup and patient meal assembly.
• Deliver and retrieve patient meals to and from nursing units in a safe and expedient manner.
• Maintain sanitation and cleanliness of service ware, pots, pans, equipment and work areas; operate dish machine as needed.
• Prepare simple items (toast, salads, desserts) according to directions and quantities.
• Operate cash register accurately with correct cash handling and make change as needed.
• Stock cafeteria with food and non-food items and assist in daily meals selections for patients.

Skills

Reading and following instructions

Cash handling

Customer service

Interpersonal skills

Attention to detail

Job description

Shirley Ryan AbilityLab is the global leader in physical medicine and rehabilitation for adults and children with the most severe, complex conditions. By joining our team, you'll be part of our life-changing mission and vision. You'll contribute to an innovative, multifaceted culture that is second to none - one that embraces collaboration, excellence, discovery and compassion. You'll play a role in something that's never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes - as we Advance Human Ability, together.

Job Description Summary

The Food Service Worker will maintain safe, accurate and timely staff and patient meal service while ensuring high standards of department sanitation, accurate cashiering and food production.

The Food Service Worker will consistently demonstrate support of the SRAlab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute.

The Food Service Worker will demonstrate SRALab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and SRAlab Values (Hope, Compassion, Discovery, Collaboration, and Commitment to Excellence) while fulfilling job duties.

Job Description

The Food Service Worker will:

• Provide timely, efficient and accurate patient tray line setup and patient meal assembly.
• Provide courteous and timely set-up and service in the cafeteria, at the cashier stations and for catered events.
• Deliver and retrieve patient meals to and from nursing units in a safe and expedient manner.
• Maintain the sanitation and cleanliness of the service ware, pots, pans, equipment and work and service areas. Operate the dish machine for service ware sanitation.
• Prepare toast, salads, desserts and other food items requiring some food preparation skills according to specific directions and established quantities.
• Operate cash register accurately with no over rings or shortages. Ensure that cash drawer has proper level of cash, obtaining additional change as necessary.
• Refill coffee urns, juice and milk dispensers as needed and stocks cafeteria with various food and non-food items as needed including donuts, fruit, silverware, condiments, paper products and the like.
• Follow safe food handling practices, maintain food items at appropriate temperatures and follow established storage practices. Sustain a sanitary work environment according to health standards and Department policies.
• Assist patients as necessary in providing or making daily meal selections.
• Perform all other duties that may be assigned in the best interest of SRAlab.

Reporting Relationships

Reports directly to Food Service Supervisor.

Knowledge, Skills & Abilities Required

• Ability to read, understand and follow written and verbal instructions when preparing food, serving patients and staff and performing non-complex mathematical calculations at a level normally acquired through the completion of elementary school.
• Approximately one to three months on-the-job experience in order to become familiar with basic food preparation techniques and learn cafeteria procedures and department policies.
• Interpersonal skills necessary to courteously greet patients when delivering food trays to rooms and employees, visitors and other cafeteria patrons.
• Basic analytical skills necessary to portion proper amounts of food to patient trays and stock food stations with necessary items.
• Ability to concentrate and pay close attention to detail needed for approximately twenty percent of work time when entering customer charges, receiving money, making change, counting and weighing food items and working tray line.

Working Conditions

Normal office or patient environment with occasional exposure to high noise levels and hazards due to slippery floors and hot equipment when going through food production areas. Kitchen environment with exposure to regular physical discomforts from heat and humidity and possible burns from grill.

Pay and Benefits*

Pay Range: $17.05 - $22.00

Benefits: Shirley Ryan AbilityLab offers a comprehensive benefits program that is competitive with our industry peers in our geographic locations: https://www.sralab.org/benefits

*Benefits and benefits' eligibility can vary by position. Actual compensation will be determined by equity and qualifications of the role.

Equal Employment Opportunity Employer

Shirley Ryan AbilityLab is an Equal Employment Opportunity Employer. All applicants will be afforded equal employment o