Food Service Worker

Continental; Warren (MI); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

Dining perks

Flexible schedules

Paid time off

Job summary

Continental's GMT Cole Cafe is seeking a full-time Food Service Worker to assist with food preparation, fruit cups, salad bar upkeep, and maintaining excellent customer service.

Responsibilities include sales service, cash handling, teamwork, merchandising, and maintaining safety and sanitation standards. Compensation is $19.75 per hour with full-time benefits.

Qualifications

• 1 year of food service experience required.
• Food/Beverage Production knowledge for handling food and beverages.
• Mathematics: make change and handle payments accurately.
• Suggestive selling or influencing customers to purchase.
• Customer service: interact with the public and handle inquiries.

Responsibilities

• Food Preparation: assist with fruit cups, salad bar, stocking.
• Sales Service: engage with customers, answer questions, inform about policies.
• Cash Handling: process payments, issue receipts, balance cash drawer.
• Teamwork: maintain positive mood, support colleagues during busy periods.
• Merchandise: organize and stock supplies, rotate products and optimize sales.
• Safety & Sanitation: follow policies, clean and sanitize areas and equipment.

Skills

Food prep

Customer service

Cash handling

Teamwork

Sales service

Sanitation

Job description

The Food Service Worker is responsible for food preparation, cooking, cleaning, stocking, organizing, and providing excellent customer service.

• Food Preparation : Assisting with food preparation such as creating fruit cups, maintaining the salad bar, stocking food supplies, etc.
• Sales Service : Engage with and provide superior service to all customers. Answer customers' questions, and provide information on procedures or policies. Communicate with customers regarding orders, comments, and complaints.
• Cash Handling : Establish or identify prices of goods and capture sales in the point of sales system. Receive payment by cash, check, credit cards, vouchers, or automatic debits. Issue receipts, refunds, credits, or change due to customers. Ensure accuracy of payments and change disbursements. Balance the cash drawer at the end of each shift.
• Teamwork : Contribute to a positive team environment. Recognize and reinforce individual and team accomplishments. Identify alarms or changes in morale and performance. Maintain calm demeanor during periods of high volume or unusual events to set a positive example for the team.
• Merchandise : Organize and stock supplies, service stations and products. Rotate products and stock grab-and-go items throughout shift to increase sales. Follow-up placement protocols to optimize customer sales.
• Safety & Sanitation : Follow operational policies and procedures. Follow health, safety and sanitation guidelines. Clean, sanitize and organize work areas, utensils, and equipment. Clean service and seating areas. Scrub and polish counters, tables, and other equipment. Perform other duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.

Department: GMT Cole Cafe 700230

Employment Type: Full Time

Location: GM Tech

Reporting To: Adelina Fischer

Compensation: $19.75 / hour

Essential Duties And Responsibilities

• Food Preparation : Assisting with food preparation such as creating fruit cups, maintaining the salad bar, stocking food supplies, etc.
• Sales Service : Engage with and provide superior service to all customers. Answer customers' questions, and provide information on procedures or policies. Communicate with customers regarding orders, comments, and complaints.
• Cash Handling : Establish or identify prices of goods and capture sales in the point of sales system. Receive payment by cash, check, credit cards, vouchers, or automatic debits. Issue receipts, refunds, credits, or change due to customers. Ensure accuracy of payments and change disbursements. Balance the cash drawer at the end of each shift.
• Teamwork : Contribute to a positive team environment. Recognize and reinforce individual and team accomplishments. Identify alarms or changes in morale and performance. Maintain calm demeanor during periods of high volume or unusual events to set a positive example for the team.
• Merchandise : Organize and stock supplies, service stations and products. Rotate products and stock grab-and-go items throughout shift to increase sales. Follow-up placement protocols to optimize customer sales.
• Safety & Sanitation : Follow operational policies and procedures. Follow health, safety and sanitation guidelines. Clean, sanitize and organize work areas, utensils, and equipment. Clean service and seating areas. Scrub and polish counters, tables, and other equipment. Perform other duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.

Job Requirements

• 1 year of food service experience required. Strong food prep skills preferred.
• Food/Beverage Production — Knowledge of techniques and equipment for preparing, serving, storing and handling food and beverage products.
• Mathematics — Ability to add and subtract, charging appropriately and distributing change to customers.
• Suggestive Selling or Influencing Others — Suggesting others to buy merchandise/goods or to otherwise change their minds or actions.
• Customer Service — Working with the public. Knowledge of principles and processes for providing customer services.

Benefits

We prioritize the health, wellness and work-life balance of our team members and designed our comprehensive compensation packages to reflect that.

• Full-time team members are eligible for medical, dental and vision insurance, life insurance, disability insurance, parental leave, 401(k) with company match, at-work dining perks, flexible schedules, generous PTO, and a total rewards program. Team Members can also use our inclusive employee assistance program.
• Part-time Team Members are eligible for our 401(k) with company match, at work dining perks and team members can also use our inclusive employee assistance program.

Location-specific perks may also include wellness programming, on-the-job training, corporate-hosted courses, certifications and team events.