Food Service Worker

Banner Health; Mesa (AZ); On-site; USD 17,000 - 22,000; Full time

Job summary

Banner Health seeks a Food Service Worker to support kitchen and dining operations across multiple areas, including café, catering events, and patient trayline. You will prepare food, serve customers, and ensure adherence to food safety standards and recipes.

The role emphasizes teamwork, reliable shift coverage, and providing compassionate service to patients, visitors, and hospital staff. Schedule includes varied hours, with weekends as needed.

Qualifications

• Ability to learn and follow established policies and procedures.
• Effective communication and customer service.
• Food handling knowledge and safety certification as required.

Responsibilities

• Set up work station and prepare foods following recipes and standards.
• Clean and sanitize dishes, utensils, and kitchen areas; monitor dish machine temperatures.
• Maintain par levels, restock items, rotate stock, and check expiration dates.
• Check and record food and equipment temperatures; report discrepancies to supervisor.
• Deliver meals and assist catering or special events as needed.
• Handle cash register transactions and assist cafe customers when applicable.
• Interact with patients, staff and visitors while maintaining sanitation and safety rules.

Skills

Customer service

Food safety

Communication

Teamwork

Tools

POS / cash register

Job description

Primary City/State: Mesa, Arizona Department Name: Culinary & Nutrition-Hosp Work Shift: Varied Job Category: Facilities, Environmental Services, and Culinary.

Find your path in health care. Our team members make Banner Health a Great Place To Work®. Learn how you can join our dedicated team of professionals.

As a Food Service Worker, you'll help keep our kitchen and dining areas running smoothly. You'll prepare and serve food across multiple areas including the café, catering events, and special requests, all while following food safety standards and standardized recipes. You'll also assist customers at the point of sale, handle transactions, and help resolve any concerns that come up.

If you enjoy cooking, working with people, and being part of a team that makes a difference every day, this role is a great fit.

Schedule: 6am - 8pm, 40hrs wk., days scheduled will vary and include weekend rotations.

Banner Baywood Medical Center is a 342 bed hospital serving the health care needs of the dynamic and growing East Valley communities of metropolitan Phoenix, Arizona. We provide complete acute care services and outpatient services to include but not limited to cancer, stroke, women's health, rehabilitation, emergency medicine and surgery. Our Emergency Department treats a variety of ailments and offers advanced treatment areas, with 68 beds, seeing over 50,000 patients per year. We are certified as pediatric prepared as well as designated as a Trauma level 3 emergency room. In addition, our comprehensive orthopedic unit is one of the nation’s premier orthopedic programs. The unit's commitment to excellent patient care has earned a 4 STAR rating by CMS and repeated recognition as having one of the Top 100 Orthopedic Programs in the U.S. by The Health Network and HCIA, Inc. Because we are also a leader in neurological medicine, people throughout Arizona come to us when they need treatment for conditions of the brain, spine and nervous system.

POSITION SUMMARY

This position works as a member of the food service team on one or more assignments in cleaning, food preparation, patient trayline or retail café. Provides service and assistance to patients, staff and other customers in accordance with established dietary and retail cafe policies and procedures.

CORE FUNCTIONS

1. Sets up work station and prepares all assigned foods and nourishments in the correct quantities, following established procedures, portion control and food quality standards. Assures that food presentation continually meets standards.
2. Cleans and sanitizes dishes, flatware, trays, cups, glasses and cooking utensils. Also cleans and sanitizes designated equipment and kitchen areas disposing of all waste materials. Monitors dish machine temperature.
3. Maintains par levels of foods and/or supplies in assigned areas, orders and/or restocks items in accordance with established routines, rotates food stocks, checks expiration dates.
4. Checks and records food and equipment temperatures according to defined procedures, and reports any discrepancies to the supervisor.
5. May deliver meals, nourishments, late trays and/or tube feedings to units; return excess nourishments as requested. May also assist in catering or special event service.
6. May handle transactions at cash register (if applicable) and/or cafe.
7. This position interacts with other food service department personnel, hospital staff, patients and families. Requires the ability to follow a work routine with regular supervision, to work quickly and correctly while providing good customer service and maintaining sanitation standards. The work requires the ability to follow instructions and guidelines for the use of cleaning chemicals and be able to work in physical contact with them.

MINIMUM QUALIFICATIONS

This position requires the ability to learn and follow established policy and procedures, read and understand written and verbal instruction, to communicate effectively and to provide customer service. Must be able to learn food handling regulations and pass certification tests as required. POS (cash register) when applicable. For Banner Staffing Services (BSS) team members, the food handlers' card is required with 30 days of hire. For BSS team members in Tucson and Colorado, the food handlers' card is not required. Employees working at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire. Employees working at Olive Branch Senior Center must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

EEO Statement: EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

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Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better.

The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.

We are proud to offer a comprehensive benefit package for all benefit-eligible positions. Please visit our Benefits Guide for more information.

EEO/Disabled/Veterans Banner Health supports a drug-free work environment.

Job seekers should only respond to communication from Banner’s email domain, @bannerhealth.com.