Food Service Team Member - (Part Time)

Ikea Ab; Charlotte (NC); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Generous paid time off

Co-worker discount

Health benefits

Education assistance

Safety shoe reimbursement

Telehealth visits

Retirement plans

Meal plan

Pet insurance

Job summary

IKEA in Charlotte is seeking a Food Service Team Member to support IKEA Food operations part-time, with weekend availability from 8 AM to 9 PM. The role focuses on preparing menu items, assisting customers, and maintaining clean, compliant food service areas.

You will handle transactions, follow cash policies, and help maintain inventory, pricing accuracy, and safety standards. The position offers a range of benefits and requires a Food Handler Certification within 30 days of start.

Qualifications

• Minimum 2 years related experience.
• Food Handler Certification and/or Food Handler Card required within 30 days of employment.
• Experience in a high-volume customer facing environment preferred.

Responsibilities

• Prepare and maintain IKEA Food menu items according to the IKEA Food concept; adhere to food handling, health, and sustainability standards.
• Respond to customer inquiries to support informed purchases and process sales transactions accurately and efficiently; adhere to cash handling policies.
• Maintain equipment operation by following guidelines, troubleshooting breakdowns, and performing preventive and cleaning maintenance.
• Keep dining and play areas clean and organized; manage Swedish Food Market merchandising, pricing, stock rotation, and sanitization of sampling equipment.
• Ensure accurate and timely price communication across all food solutions (digital platforms, menu boards, shelf tags).
• Maintain FIFO, expiration dates, and sustainability standards for IKEA Food supply; assist with goods receiving and monthly inventory.

Skills

Customer service

Cash handling

Food safety

Job description

Why we will love you

Food is your passion, whether you're cooking or serving customers. You know food plays a vital role in creating a better everyday life for the many people – especially when it's honest, healthy and delicious.

What you'll be doing day to day

As a Food Service Team Member ensuring operational excellence of IKEA Food, you will:

• Prepare and maintain IKEA Food menu items according to the IKEA Food concept. Adhering to food handling, health, and sustainability standards.
• Respond to customer inquiries to support informed purchases and process sales transactions accurately and efficiently, adhering to cash handling policies.
• Maintain equipment operation through adherence to operating guidelines, troubleshooting breakdowns, and conducting preventive and cleaning maintenance.
• Maintain a clean supply of dishes, silverware, cooking utensils, pots, pans, and trays that comply with Food Safety Standards.
• Ensure the cleanliness and organization of dining and play areas.
• Manage the Swedish Food Market by overseeing merchandising, pricing, stock rotation, and the cleaning and sanitization of sampling equipment and areas.
• Ensure accurate and timely price communication across all food solutions, including digital platforms, menu boards, and shelf tags.
• Maintain supply rotation and stocking in all IKEA Food solutions, adhering to First In, First Out (FIFO), expiration dates, and sustainability standards.
• Implements IKEA Food policies and procedures for goods receiving and monthly inventory.
• Adhere to safe food handling, workplace safety, hygiene, and sanitation regulations, promptly reporting concerns to managers.
• Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.

Together as a team

We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we're a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!

Permanent, Part Time

12 - 19.5 hrs per week

Weekend open availability required 8AM - 9PM

At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!

• Generous paid time off, holiday and sick time
• WiselyPay – get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rxplans (must work min. 20 hrs/wk)
• A fun and inclusive work environment

The successful candidate will be required to complete a background check as a condition of employment for this role.

Qualifications

• Minimum 2 years related experience.
• Experience in a high-volume customer facing environment preferred.
• Experience in a high-volume retail environment with knowledge of basic merchandising and selling concepts preferred.
• Food Handler Certification and/or Food Handler Card (as required by local jurisdiction) required within 30 days of employment.