Food Service Associate (Part-Time)

Ingka External; Stoughton (MA); On-site; USD 27,000 - 39,000; Part time

Benefits offered by this job

Generous paid time off

WisePay – earned wages ahead of payday

Paid parental leave

Co-worker discount

Insurance and retirement plans

Education assistance and learning

Safety shoe reimbursement

24/7 telehealth visits

Dental and vision plans

Medical and Rx plans

Job summary

IKEA is hiring a Food Service Team Member in Stoughton, MA. You will prepare and maintain IKEA Food menu items, respond to customer inquiries, and ensure safe, clean operation of dining and food areas. You will oversee the Swedish Food Market and support inventory and pricing communications to customers.

This is a part-time, hourly role with benefits eligible for regular co-workers. Join a diverse team that values sustainability, safety, and excellent guest experiences in a retail food

Qualifications

• Minimum 2 years related experience.
• Experience in a high-volume customer facing environment preferred.
• Food Handler Certification and/or Food Handler Card required within 30 days of employment

Responsibilities

• Prepare and maintain IKEA Food menu items according to the IKEA Food concept, adhering to food handling and sustainability standards.
• Respond to customer inquiries to support informed purchases and process sales transactions accurately and efficiently.
• Maintain equipment operation by following guidelines, troubleshooting breakdowns, and performing preventive and cleaning maintenance.
• Keep dining areas clean and organized, including dishes, silverware, and utensils.
• Oversee the Swedish Food Market merchandising, pricing, stock rotation, and sanitization of sampling equipment and areas.
• Ensure accurate price communication across all food solutions, including digital platforms and shelf tags.
• Maintain FIFO and proper stock rotation across all IKEA Food solutions.
• Assist with goods receiving and monthly inventory per IKEA Food policies.
• Follow safe food handling, workplace safety, hygiene, and sanitation regulations; report concerns to managers.
• Contribute to a diverse, inclusive IKEA culture

Skills

Customer service

Food handling

Cash handling

Teamwork

Job description

Why we will love you

Food is your passion, whether you’re cooking or serving customers. You know food plays a vital role in creating a better everyday life for the many people – especially when it’s honest, healthy and delicious.

What you'll be doing day to day

As a Food Service Team Member ensuring operational excellence of IKEA Food, you will:

• Prepare and maintain IKEA Food menu items according to the IKEA Food concept. Adhering to food handling, health, and sustainability standards.
• Respond to customer inquiries to support informed purchases and process sales transactions accurately and efficiently, adhering to cash handling policies.
• Maintain equipment operation through adherence to operating guidelines, troubleshooting breakdowns, and conducting preventive and cleaningmaintenance.
• Maintain a clean supply of dishes, silverware, cooking utensils, pots, pans, and trays that comply with Food Safety Standards.
• Ensure the cleanliness and organization of dining and play areas.
• Manage the Swedish Food Market by overseeing merchandising, pricing, stock rotation, and the cleaning and sanitization of sampling equipmentand areas.
• Ensure accurate and timely price communication across all food solutions, including digital platforms, menu boards, and shelf tags.
• Maintain supply rotation and stocking in all IKEA Food solutions, adhering to First In, First Out (FIFO), expiration dates, and sustainability standards.
• Implements IKEA Food policies and procedures for goods receiving and monthly inventory.
• Adhere to safe food handling, workplace safety, hygiene, and sanitation regulations, promptly reporting concerns to managers.
• Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers

Together as a team

Thanks to us, customers, co-workers and people at home can have a better everyday life through food that’s good for both people and planet. Together we serve more than 660 million customers yearly at the IKEA restaurants worldwide, underlining our Scandinavian heritage by offering a modern taste of Sweden. We also offer a variety of foods in our bistros and in the “Swedish Food market”. We are a diverse group of people who all live by the motto: Laughter is brightest in the place where the food is!

The hourly pay range for this role is $19.91-$28.12

JOB TYPE – Permanent, Part-time

BENEFITS ELIGIBLE? Yes, partial

HOURS –12-20 hours per week. Retail environment, Saturday and Sunday availability needed.

At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!

• Generous paid time off, holiday and sick time
• WiselyPay – get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rxplans (must work min. 20 hrs/wk)
• A fun and inclusive work environment

Qualifications

• Minimum 2 years related experience.
• Experience in a high-volume customer facing environment preferred.
• Experience in a high-volume retail environment with knowledge of basic merchandising and selling concepts preferred
• Food Handler Certification and/or Food Handler Card (as required by local jurisdiction) required within 30 days of employment

The starting rate/ salary for this position ranges from 19.91 USD to 28.12 USD and will be based on relevant work experience.