Food Service Team Lead: Quality & Customer Focus

Safeway; Cambridge (MA); On-site; USD 48,000 - 70,000; Full time

Benefits offered by this job

Weekly pay

Associate discounts

Healthcare benefits

401k plan

Paid time off

Training & growth

Inclusive environment

Job summary

Albertsons Companies in Cambridge, MA is seeking an Assistant Food Service Manager to oversee daily department operations, drive sales, and uphold high standards for food safety, merchandising, and service in a fast-paced setting. You will lead a team, train associates, manage schedules, and ensure customer satisfaction while maintaining quality and compliance with company policies.

This role offers hands-on leadership, advancement opportunities, and a chance to shape the guest experience across

Responsibilities

• Oversee daily operations of the Food Service Department with a focus on customer service, food quality, and department readiness
• Create a fast, friendly, customer-first environment and resolve customer questions, concerns, and special requests
• Assist with executing merchandising plans, planograms, promotional sets, and seasonal programs
• Help oversee food preparation, packaging, stocking, display presentation and product quality in accordance with company standards
• Help maintain full, fresh, and visually appealing service case, grab-and-go, and hot case displays
• Assist with managing ordering, inventory, shrink, production logs, and waste reporting
• Assist with building and managing schedules aligned with sales volume and labor targets
• Help with training, coaching, and developing associates while promoting teamwork and accountability
• Ensure strict compliance with food safety, sanitation, temperature controls, and regulatory requirements

Job description

Albertsons Companies in Cambridge, MA is seeking an Assistant Food Service Manager to oversee daily department operations, drive sales, and uphold high standards for food safety, merchandising, and service in a fast-paced setting. You will lead a team, train associates, manage schedules, and ensure customer satisfaction while maintaining quality and compliance with company policies.

This role offers hands-on leadership, advancement opportunities, and a chance to shape the guest experience across