Food Service Team Lead - Elevate Customer Experience

Aafes; Louisiana (MO); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Flexible scheduling

Medical insurance

Dental insurance

Paid time off

401(k)

Job summary

Aafes is seeking a Food Service Foreman to lead a team at the Fort Polk Burger King, guiding daily and weekly workloads to hit department and store sales goals while delivering outstanding customer engagement.

You will schedule shifts, drive accountability, and empower staff to resolve customer issues. The role emphasizes service excellence and a welcoming, proactive approach across all interactions.

Qualifications

• Six months of restaurant or related food service operations experience.
• NBFF training or ROMA completion.

Responsibilities

• Promote a positive team and customer centric culture.
• Lead a culture of accountability through clear expectations.
• Utilize business knowledge to understand, troubleshoot and follow-up on opportunity areas.
• Ensure customers have an extraordinary experience while shopping.
• Greet every customer with eye contact and smile in your authentic way.

Skills

Leadership

Customer service

Communication

Initiative

Team leadership

Education

NBFF training or ROMA

Job description

Aafes is seeking a Food Service Foreman to lead a team at the Fort Polk Burger King, guiding daily and weekly workloads to hit department and store sales goals while delivering outstanding customer engagement.

You will schedule shifts, drive accountability, and empower staff to resolve customer issues. The role emphasizes service excellence and a welcoming, proactive approach across all interactions.