Food Service Team Lead

Chartwells Higher Education Dining Services; Miami (FL); On-site; USD 16,531 - 34,440; Full time

Benefits offered by this job

Training and Development

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits

Commuter Benefits

Employee Assistance Program

FSAs

Job summary

Compass Group at Florida International University’s Chilis location in Miami seeks a food-service supervisor to coordinate activities of staff and deliver an enjoyable dining experience. Roles may be full-time or part-time with hours discussed during interview.

Responsibilities include supervising service, menu planning input, ensuring sanitation and safety, handling reports, and training staff to maintain efficiency and excellence in a dynamic campus environment.

Qualifications

• Previous customer service and supervisory experience is required.

Responsibilities

• Provide quality customer service and one-on-one attention to detail.
• Oversee and participate in the preparation and service of food and beverage items, ensuring company standards for presentation, sanitation, safety, and portion control.
• Help plan menus.
• Ensure timely, efficient meal service and supervise serving of meals.
• Respond to customer complaints in person at the time of the complaint and via email for electronic complaints.
• Train employees; assign and coordinate work duties to promote efficiency and excellence.
• Determine work procedures, prepare work schedules, and expedite workflow.
• Use proper systems to complete required daily/weekly/monthly reports such as inventory-cash reports, production records, payroll, and time-keeping.
• Handle cash properly in accordance with the Food Accounting Manual.
• Order food and supplies from approved sources.
• Direct and participate in overall sanitation and safety of the facility and staff in accordance with company standards and government regulations.
• Develop sanitation schedule and ensure staff follows it for cleaning kitchen and dining areas and washing utensils and equipment.
• Issue written and oral instructions.
• Help select and orient employees and oversee staff training in relevant areas.
• Perform other duties as assigned.

Skills

Customer service

Supervisory experience

Job description

Compass Group at Florida International University’s Chilis location in Miami seeks a food-service supervisor to coordinate activities of staff and deliver an enjoyable dining experience. Roles may be full-time or part-time with hours discussed during interview.

Responsibilities include supervising service, menu planning input, ensuring sanitation and safety, handling reports, and training staff to maintain efficiency and excellence in a dynamic campus environment.