FOOD UNIT LEAD (FULL TIME)

Chartwells Higher Education Dining Services; Coral Gables (FL); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Free shift meal

Opportunities for Training and Development

Retirement Plan

Health and Wellness Programs

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

Chartwells Higher Education Dining Services is hiring a Food Unit Lead at the University of Miami. This role coordinates food service activities, ensuring high-quality service and adherence to safety standards.

Ideal candidates should have prior food service experience and the ability to handle customer interactions professionally. This full-time position offers competitive pay ranging from $20 to $25 per hour along with various benefits including medical, dental, and retirement plans.

Qualifications

• Must have prior experience in food service.
• Certain positions may require Florida Level 2 background screening.
• Ability to perform tasks with or without reasonable accommodation.

Responsibilities

• Coordinate activities of food-service employees for a great dining experience.
• Oversee and participate in food preparation and service.
• Respond to customer complaints and resolve issues promptly.
• Train employees and ensure efficient workflow.
• Order supplies and ensure inventory management.

Skills

Customer service

Food preparation

Training employees

Sanitation standards

Job description

Position

Food Unit Lead

Location

University of Miami – 1350 Miller Drive, Suite 1630, Coral Gables, FL 33146

Compensation

$20.00 per hour to $25.00 per hour

Schedule

Full‑time, Monday through Sunday shifts available

Job Summary

Coordinates activities of other food‑service employees and creates an enjoyable dining experience for customers, staff, and visitors.

Essential Duties and Responsibilities

• Provides quality customer service by providing one‑on‑one attention to detail.
• Oversees and participates in the preparation and service of food and beverage items in accordance with company standards for presentation, sanitation, safety and portion control.
• Helps plan menus.
• Ensures timely, efficient meal service; supervises serving of meals.
• Responds to customer complaints in person at the time of the complaint and via email for electronic complaints.
• Trains employees; assigns and coordinates work of employees to promote efficiency and excellence in food and service.
• Determines work procedures, prepares work schedules and expedites workflow.
• Uses proper systems for completion of required daily/weekly/monthly reports such as inventory‑cash reports, production records, payroll and time‑keeping.
• Responsible for proper cash handling as established by the Food Accounting Manual (deposits, petty cash, change funds).
• Orders food and other necessary supplies from approved sources or purveyors.
• Directs and participates in the overall sanitation and safety of the facility and employees in accordance with company standards and government regulations.
• Develops sanitation schedule and ensures food‑service employees adhere to the schedule for cleaning of kitchen and dining area and washing of kitchen utensils and equipment.
• Issues written and oral instructions.
• Help select and orient employees; oversees staff training in areas of responsibility.
• Performs other duties as assigned.

Qualifications

Must have prior experience in food service. Certain positions may require Florida Level 2 background screening. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Benefits

• Free shift meal
• Opportunities for Training and Development
• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Additional Information

During periods of reduced service (winter or summer breaks), the company may not require work, resulting in unpaid temporary layoff periods. Work year‑round may be required depending on business needs.

EEO Statement

Compass Group is an equal opportunity employer. We are committed to treating all applicants and associates fairly based on race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Application Note

Applications are accepted on an ongoing basis until all openings are filled for this position. Chartwells Higher Ed maintains a drug‑free workplace.