Food Service Supervisor-Nutrition Services

Duke University; Raleigh (NC); On-site; USD 52,000 - 68,000; Full time

Job summary

Duke Raleigh Hospital, a campus of Duke University Hospital in Raleigh, NC, is seeking a Food Service Supervisor to oversee daily operations in the hospital's dining and patient meal service. The role supports diet order adherence, sanitation, and quality control across units.

Responsibilities include coordinating staff schedules, training, and coverage, while maintaining records and collaborating with departments to meet production goals.

Qualifications

• Food service experience with supervision responsibilities.
• Ability to communicate effectively in writing and speaking.
• Accurate record keeping and documentation.

Responsibilities

• Supervise and participate in food service preparation, distribution, service and record maintenance in an acute care setting.
• Ensure adherence to diet orders and sanitation standards.
• Monitor quality, cleanliness, and compliance with established procedures.
• Coordinate staff schedules, training, and coverage across areas as needed.
• Notify management of shortages or equipment issues and take corrective action.
• Assist with HR-related tasks such as evaluations and hiring when required.

Skills

Food service supervision

Oral & written communication

Record keeping

Education

High school/G.E.D.

Job description

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Work Arrangement: On-Site

Requisition Number: 275060

Regular or Temporary: Regular

Location: Raleigh, NC, US, 27710

Date: Oct 23, 2026

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Duke Raleigh Hospital, A Campus of Duke University Hospital

Pursue your passion for caring with the Duke Raleigh Campus in Raleigh, North Carolina. With 204-beds, it is the third largest of the four Duke Health hospitals and offers a comprehensive array of services, including cancer, cardiovascular, neuroscience, advanced gastrointestinal, and wound healing care.

Summary

• Supervise and participate in a variety of routine and more complex food service and food preparation activities. Ensure adherence to high quality standards and sanitation procedures.

Work Performed

• Supervise and participate in a variety of activities of a food service unit to include food preparation, distribution, service, and record maintenance in an acute care setting.
• Ensure adherence to diet orders.
• Ensure high standards of quality and sanitation by utilizing established tools and quality monitors.
• Provide cross coverage for all areas if needed *Reviews menus, plan and order supplies, equipment and food items to meet production schedules and maintain service tocafeteria and patient care units.
• Notifies management of any food shortages, menu changes, equipment breakdowns; takes corrective action as needed to determine appropriate utilization, storage or disposal of foodstuffs.
• Communicates with other departments regarding follow through on physician's dietary orders for patients.
• Generates work schedules, assigns job specific tasks and coordinates vacations and holidays for staff.
• Provide cross coverage for all areas as needed.
• Train new personneland insure consistent training of current staff on policies and procedures.
• Perform various Human Resource functions to include performance evaluations, promotions, disciplinary actions and hiring.

Knowledge, Skills and Abilities

• Food service experience Supervision Ability to effectively communicate both orally and in writing. Record keeping

Level Characteristics

N/A

Minimum Qualifications

Education

High school G.E.D.

Experience

• Three years dietary or related experience in unit operations to include food preparation, distribution, service and record maintenance.

Degrees, Licensures, Certifications

N/A

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Nearest Major Market: Durham

Nearest Secondary Market: Raleigh

Read more about Duke’s commitment to affirmative action and nondiscrimination at hr.duke.edu/eeo.