Food Service Supervisor

Delaware North at Niagara Falls State Park; City of Niagara Falls (NY); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid vacation days and holidays

Paid parental bonding leave

Tuition or certification reimbursement

Weekly pay

Free shift meal

Free on-site parking

30% off retail items

Training and internal mobility

Job summary

Delaware North Parks and Resorts is seeking a seasonal Food Service Supervisor to lead team members at Niagara Falls State Park in Niagara Falls, New York. You will be responsible for ensuring exceptional guest service and smooth daily operations.

Join our team at one of the country’s iconic parks and enjoy benefits such as health, retirement matching, paid time off, and growth opportunities across nationwide locations.

Qualifications

• Experience working in a hospitality environment is required.
• Minimum of 2 years of supervisory experience preferred.
• Ability to lead a team and uphold company standards.

Responsibilities

• Assign duties to scheduled team members and assist with training
• Investigate and resolve complaints regarding food quality, service, or accommodations
• Communicate operational needs with management
• Engage in daily operations to ensure efficient guest service
• Assist in BOH and FOH operations including inventory, production, and food safety
• Assist guests, stock shelves, count inventory, and perform team duties as needed

Skills

Supervisory experience

Hospitality experience

Guest service

Job description

The opportunity

Delaware North Parks and Resorts is hiring a seasonal Food Service Supervisor to join our team at Niagara Falls State Park in Niagara Falls, New York. As a Food Service Supervisor, you will be responsible for leading team members to provide exceptional guest service.

If you want a job at the world’s most storied national parks, hotels, or resorts, feed your sense of wonder while creating memorable experiences for our guests;

Pay

$19.00 – $21.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

Join our fun team working together in the country’s original state park, Niagara Falls. Share the excitement of the natural wonder of the falls with guests from around the globe. There’s a lot to explore, including trails, boat rides, and interactive exhibits.

• Health, dental, and vision insurance*
• 401 (k) with company match*
• Paid vacation days and holidays*
• Paid parental bonding leave*
• Tuition or professional certification reimbursement*
• Weekly pay
• Free shift meal including drink refills
• Free on-site parking
• 30% off retail items
• Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide

*Available for eligible year-round team members

What will you do?

• Assign duties to scheduled team members and assist with training
• Investigate and resolve complaints regarding food quality, service, or accommodations
• Communicate operational needs with management
• Engage in daily operations to ensure efficient guest service
• Assist in BOH and FOH operations which can include inventory, production, food safety, and flow of service
• Assist guests, stock shelves, count inventory, and perform team, member duties when necessary

More about you

• Experience working in a hospitality environment required
• Minimum of 2 years’ of supervisory experience preferred
• Must be able to implement rules and hold team members to company standards
• Ability to work in a fast-paced environment
• No college degree required

Physical requirements

• Constant standing, walking, bending, reaching, and repetitive motions
• Ability to lift stock up to 50 pounds occasionally
• May be required to work outdoors or in variable temperatures depending on the season

Source: Hospitality Online