Food Service Store Manager – Fresh Mexican Dining Leader

OXXO USA (Southwest Convenience Stores, LLC); El Paso (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Employee discounts

Bonus opportunities

Health insurance

Job summary

OXXO USA is seeking an energetic Store Manager with Food Service to lead a Doña Tota location. You will oversee in-store preparation, ensure freshness, and supervise a team delivering warm, friendly service and high-quality products.

You will manage schedules, training, inventory, and compliance with health and safety standards while driving profitability and a welcoming guest experience that reflects Doña Tota’s authentic cooking and OXXO USA’s retail excellence.

Qualifications

• 2+ years in a food service or retail food environment
• Valid driver’s license, reliable transportation, and vehicle insurance
• Leadership experience (preferred)
• Basic skills of Excel, Office, Outlook and Document Drafting

Responsibilities

• Lead and manage a food service location that features in-store preparation and cooking of Doña Tota products, ensuring freshness and consistency throughout the day.
• Uphold and promote Doña Tota’s food craftsmanship, ensuring all items are freshly made, properly handled, and served with care.
• Monitor and manage food prep areas, maintaining cleanliness, organization, and adherence to food safety and health regulations.
• Recruit, train, and mentor employees with an emphasis on high-quality food service, Doña Tota preparation methods, and customer engagement.
• Maximize store profitability through effective inventory control, food waste management, and labor optimization while achieving KPIs.
• Create a welcoming store environment by maintaining clean and inviting dining and food service areas, reinforcing both OXXO USA’s and Doña Tota’s brand standards.
• Foster a team culture focused on reliability, attention to detail, and customer satisfaction.
• Manage employee schedules, ensuring appropriate staffing during peak hours, and lead by example during busy periods.
• Ensure compliance with local health regulations and Doña Tota’s food handling guidelines, including freshness standards and temperature control.
• Serve as the primary contact for customer feedback, product inquiries, and food service quality issues.

Skills

Leadership

Communication

Tools

Excel

Office

Outlook

Document drafting

Job description

OXXO USA is seeking an energetic Store Manager with Food Service to lead a Doña Tota location. You will oversee in-store preparation, ensure freshness, and supervise a team delivering warm, friendly service and high-quality products.

You will manage schedules, training, inventory, and compliance with health and safety standards while driving profitability and a welcoming guest experience that reflects Doña Tota’s authentic cooking and OXXO USA’s retail excellence.