Sales Associate with Food Service for Dona Tota (Store# 59349)

Southwest Convenience Stores, LLC (OXXO USA); El Paso (TX); On-site; USD 15,000 - 17,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Career growth

Training & development

Benefits package

Job summary

OXXO USA is hiring a Sales Associate with Food Service for Dona Tota products in El Paso, TX. You will prepare and serve freshly made gorditas and other items, creating a welcoming guest experience at the store.

The role combines food preparation with quick, friendly service in a busy retail setting. Applicants should have at least one year in food service or retail with food handling; a high school diploma is preferred, and a food handler certification is required within the hiring window.

Qualifications

• One or more years in food service, restaurant, or retail with food handling.
• High school diploma or equivalent preferred.
• Food handler certification required within designated time after hire.

Responsibilities

• Prepare, cook, and assemble Dona Tota menu items following recipes and quality standards.
• Ensure items are made fresh, properly handled, and presented throughout the day.
• Provide friendly customer service, greet guests, take orders, answer questions.
• Operate kitchen equipment safely and keep prep/service areas clean.
• Follow food safety, sanitation, and temperature guidelines per policy.
• Restock supplies, organize storage, rotate products to maintain freshness.
• Handle register transactions accurately and efficiently.

Skills

Customer service

Teamwork

Communication

Food safety

Education

High school diploma

Food handler certification

Tools

Point-of-Sale (POS)

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Sales Associate with Food Service for Dona Tota (Store# 59349)

El Paso Full Time Store 59349, El Paso, TX, US

Salary Range: $11.00 To $12.50 Hourly

Sales Associate with Food Services (Dona Tota Products)

JOB SUMMARY

Do you have a passion for great food and friendly customer service? OXXO USA is seeking a dependable and energetic Sales Associate with Food Services to join our team at one of our retail locations featuring Doña Tota, a beloved brand known for its authentic Mexican flavors and freshly prepared gorditas.

As a Sales Associate, you’ll help prepare and serve freshly made Doña Tota products while creating a warm and welcoming environment for every guest. You’ll play a key role in blending OXXO USA’s convenience excellence with Doña Tota’s rich culinary tradition—bringing authentic, flavorful meals to our customers every day.

Founded in 1952, Doña Tota has become a well‑known name in Mexico and beyond for its delicious, made‑to‑order gorditas and authentic Mexican comfort food. With a focus on fresh ingredients, homemade taste, and friendly service, Doña Tota brings the heart of Mexican cooking to every meal. As part of the OXXO USA team, you’ll help uphold these high standards and ensure that every customer experiences the authentic flavors and hospitality that makes Doña Tota special.

KEY RESPONSIBILITIES

• Prepare, cook, and assemble Doña Tota menu items, including gorditas and other fresh food offerings, following company recipes and quality standards.
• Ensure all food items are made fresh, properly handled, and consistently presented throughout the day.
• Provide excellent customer service—greeting guests, taking orders, answering product questions, and ensuring satisfaction.
• Operate kitchen equipment safely and maintain cleanliness in all food prep and service areas.
• Follow all food safety, sanitation, and temperature control guidelines in compliance with health regulations and company policies.
• Assist with restocking supplies, organizing storage areas, and rotating products to maintain freshness.
• Handle register transactions accurately and efficiently.
• Keep dining and service areas clean, organized, and inviting.
• Promote the Doña Tota brand by sharing enthusiasm for authentic Mexican food and providing a great experience for every guest.

All activities will be performed in support of the strategy and vision of the organization. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. All activities must comply with Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations.

EDUCATION AND EXPERIENCE

• One (1) or more years of experience in food service, restaurant, or retail with food handling (preferred).
• High school diploma or equivalent (preferred).
• Food handler certification (must obtain within required time after hire).

JOB REQUIREMENTS

• Flexible schedule availability, including nights, weekends, and holidays.
• Ability to stand for long periods, lift and move product, and work in a fast-paced environment.
• Strong communication and teamwork skills.
• Reliable, positive attitude with a focus on great customer experiences.
• Commitment to food quality, safety, and cleanliness.

WHAT WE OFFER

• Competitive pay and employee discounts.
• Opportunities for career growth in a growing company.
• A friendly, team-focused environment.
• Training and development to build food service and customer service skills.
• Employee benefits (health, dental, vision, 401k, and more).

While this job description aims to provide a comprehensive overview of the role, it may not detail every task or responsibility required.

Any salary or hourly range listed reflects OXXO USA’s good‑faith estimate at the time of posting and applies only to this market. Actual compensation may vary based on factors such as experience and business needs. Additional compensation and benefits may apply. The Company reserves the right to modify compensation and benefits at its discretion, consistent with applicable law.