Food Service Specialist — Customer & Fresh Prep Pro

H-E-B; Midland (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

H-E-B is seeking a Food Service Representative to maintain a well-stocked, clean department and deliver outstanding customer service. You will prepare, package, and merchandise fresh products daily while adhering to food safety and sanitation standards.

Key responsibilities include assisting customers, processing orders, selling products, and ensuring display and equipment are properly maintained. The role covers Bakery, Deli, and Prepared Foods with specific duties for each area.

Qualifications

• Age Requirement: 18+
• Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine)
• Strong customer service skills
• Communication and interpersonal skills
• Reading and writing skills
• Planning and organizing skills
• Ability to work in a fast-paced environment
• HS Diploma or GED or equivalent
• Completion of Company Orientation
• Food safety and sanitation training - upon hire
• Reasonable accommodations and physical demands consistent with fast-paced retail work

Responsibilities

• Customer Service: Provides superior customer service; Takes orders from customers by telephone or in person; Answers customer questions regarding products; assists them with selections
• Food Service / Production: Prepares, packages, and merchandises fresh product effectively; Slices, packages, labels, rotates, and culls products for poor quality; Assists in technical areas as needed
• Sales: Uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales
• Food Safety: Cleans and sanitizes display cases; Operates / maintains equipment properly; Complies with H-E-B food safety and sanitation standards; Complies with department / Store operating procedures
• BAKERY: Records production and shrink to aid in production planning; Assists in technical areas as needed; Culls bakery products for poor quality
• DELI: Takes care of service counter Customers; Uses ordering system applications; Uses Fresh Production Planner; Performs inventory management processes; Ensures catering orders are prepared and ready for Customer pickup; Performs sanitation and maintenance tasks for Deli slicers
• PREPARED FOODS: Serves / packages products at customer's request; Educates customers on preparation / reheating instructions; Prepackages condiments for prepared food items; Cuts, slices, dices, chops, food in preparation for chef

Skills

Strong customer service skills

Communication and interpersonal skills

Reading and writing skills

Planning and organizing skills

Ability to work in a fast-paced环境

Knowledge of computer systems and/or相关

Education

HS Diploma or GED or equivalent

Job description

H-E-B is seeking a Food Service Representative to maintain a well-stocked, clean department and deliver outstanding customer service. You will prepare, package, and merchandise fresh products daily while adhering to food safety and sanitation standards.

Key responsibilities include assisting customers, processing orders, selling products, and ensuring display and equipment are properly maintained. The role covers Bakery, Deli, and Prepared Foods with specific duties for each area.