Food Service Sales Associate

Naperville Park District; Naperville (IL); On-site; USD 30,000 - 42,000; Full time

Job summary

The Naperville Park District is seeking a Food Service Sales Associate to support day-to-day food service operations at our facilities. Under supervision, you will present and sell food and beverage items, help with food prep, and maintain cleanliness and safety of the service area.

You will also work at events, stock beverage carts, operate the beverage cart, and assist staff while delivering friendly, professional customer service to patrons.

Qualifications

• Ability to drive beverage cart safely on and off the golf course.
• Demonstrate professionalism with patrons and colleagues.
• Strong customer service and communication skills.
• Ability to address complaints and resolve concerns.
• Working knowledge of basic computer software.

Responsibilities

• Present and sell food and beverage products. Prepare food as directed.
• Perform all sanitation needs and duties.
• Work special events and tournaments as assigned.
• Demonstrate and support District customer service standards.
• Stock and manage inventory of products on the beverage cart.
• Operate beverage cart to provide food and beverage sales to patrons.
• Assist staff with duties as assigned.

Skills

Customer service

Communication

Professionalism

Complaint resolution

Computer skills

Education

High school diploma

BASSET certification target

Food Handler certification

First Aid/CPR/AED training

Job description

Overview:

Under the general supervision of the Food & Beverage Manager and the Food Service Supervisor, the Food Service Sales Associate is responsible for the day-to-day transactions, food preparations, sanitization, and general cleanliness of the food service area.

Essential Duties and Responsibilities:

1. Present and sell food and beverage products. Prepare food as directed.
2. Perform all sanitation needs and duties.
3. Work special events and tournaments as assigned.
4. Demonstrate and support District customer service standards.

Other Duties and Responsibilities:

• Assist Cart & Range Attendants by stocking and managing inventory of all products on beverage cart.
• Operate beverage cart on course providing food and beverage sales to patrons.
• Assist related staff with special duties assigned by Food Service Manager.
• Other duties as assigned.

Knowledge, Skills, and Abilities:

• Ability to drive beverage cart in a safe manner on and off the golf course.
• Ability to display professionalism with patrons.
• Possess excellent customer service and communication skills
• Ability to address complaints and resolve concerns.
• Working knowledge of basic computer software.

Education and Experience:

• High school diploma or equivalent.
• Possession of, or the ability to obtain, Beverage Alcohol Sellers and Servers Education and Training (BASSET) certification within three (3) months of hire.
• Possession of, or ability to obtain, Illinois Food Handler's Certification within one (1) month of hire.
• Possession of, or ability to obtain, First Aid, CPR, and AED certification within two (2) months of hire.

Special Considerations:

• Must be at least 21 years old at Naperbrook. Must be at least 18 years old at Springbrook.
• Subject to both office and outside environmental conditions.
• Subject to modified/flexible work schedules during high volume work periods.
• Ability to lift, carry, and/or move objects weighing ≤ 30 lbs on a daily basis. Lifting assistance is required when lifting > 30 lbs.
• Prolonged lifting, stooping, bending, twisting, and standing.
• Regular onsite attendance is an essential function of this position.

Benefits

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