Food Service Program Specialist

U.S. Army Reserve Command (DOA); Charlotte (NC); On-site; USD 90,000 - 117,000; Full time

Job summary

The Federal Aviation Administration seeks an Operations Supervisor for a terminal facility in New Orleans, LA. You will supervise a staff of air traffic control specialists, plan work, set priorities, and ensure compliance with FAA standards.

This role emphasizes leadership, program objectives, and staff development in a fast‑paced ATC environment. Candidates must meet specialized experience requirements, including FAA 2152 FV-J/FG-14 or area certification, and be prepared for travel and

Qualifications

• Specialized supervisory experience in air traffic control settings.
• Ability to plan, direct, and evaluate controllers and operations.
• Familiarity with FAA ATC standards and performance criteria.

Responsibilities

• Supervises air traffic control specialists within a geographic area.
• Plans and assigns work, sets priorities, and approves leave.
• Evaluates performance and provides coaching and feedback.
• Ensures adherence to diversity, EEO, and labor policies.
• Identifies training needs and improves production quality.

Skills

Supervisory experience

Air traffic control knowledge

Leadership

Education

FAA 2152 FV-J/FG-14

Job description

Summary

Serves as an Operations Supervisor in a terminal facility, responsible for planning and directing operations within delegated areas of responsibility. Provides first line supervision to a team of developmental and certified professional controllers.

Overview

Location: New Orleans, LA

$89,991 – $116,991 per year Salary includes locality payment of 17.06%.

Full-time

Occasional travel – The job may require travel from time-to-time, but not on a regular basis. The travel may be for training or other work‑related duties.

Permanent

Occupations and job series: 2152 Air Traffic Control

Supervisory status: Yes

Federal service type: This job is in the Excepted Service

Drug test: Yes

Security clearance: Not Required

Announcement number: ASO-ATO-26-A328-100650

Control number: 885836500

Duties

Supervises a staff of air traffic control specialist who are responsible for carrying out air traffic control assignments within a geographic area. Plans and assigns work to be accomplished by subordinate employees. Sets work priorities and schedules. Approves leave; gives advice, counsel, and instruction to employees on both work and administrative matters. Evaluates performance of employees and recommends performance ratings. Hears and resolves complaints from employees and refers group grievances and more serious unresolved complaints to a higher level manager. Identifies and arranges for developmental and other training needs of employees. Finds ways to improve production or increase the quality of the work directed. Adjusts staffing levels and work procedures to accommodate resource decisions made at higher levels. Recommends goals and objectives for the area and tracks accomplishments. Communicates and reinforces diversity and EEO policies and programs in all areas of responsibilities, including selection, training, and transfers. Supports and participates in the labor management partnership process, and fosters a work environment where all employees are treated in a fair and equitable manner. The Operations Supervisor reports to the Operations Manager. Performance is evaluated upon the effectiveness with which assigned program objectives are achieved.

Requirements

Conditions of employment

• US Citizenship is required.
• Selective Service Registration is required for males born after 12/31/1959.
• Must submit an SF50 (See Required Documents).
• Designated or Random Drug Testing required.

Applicants must meet qualifications by the closing date of this announcement.

Qualifications

Candidates must show specialized experience. Specialized experience is defined as:

1. Must have held an FAA 2152 FV-J/FG-14 or above regional or headquarters positions for at least 1 year (52 weeks);

OR

1. Must have been facility rated or area certified for at least 1 year (52 weeks) at an ATS facility; (Note: an employee who has been facility rated or area certified for at least 1 year (52 weeks) in an ATS facility that is upgraded is considered to meet the qualification requirements of the upgraded position, since he or she has been performing the higher-graded work;

OR

1. Must have held a MSS position for at least 1 year (52 weeks) in an ATS facility.

As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each Leadership and Management Dimension.

In lieu of providing a narrative response in the text box listed below each Leadership and Management Dimension, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each dimension. Your work history examples should be specific and clearly reflect the highest level of ability. Your answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.

Additional information

We may use this vacancy to fill other similar vacant positions.

Position may be subject to a background investigation.

A one-year probationary period may be required.

The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements

This position is covered by the Department of Transportation’s Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a “testing designated position (TDP)” will be subject to random drug and/or alcohol testing.

In accordance with HRPM EMP 1.29/1.29a, this position may be a Career Enhancement Assignment/Career Progression. The selectee(s) may be eligible for pay retention. Career Diversity is not enhanced when an employee is assigned to a staff or supervisory position in which they previously held on a permanent basis. CEP/CP selectees will be required to certify eligibility.

Requirement for Physical Certificate: The person selected for this position must maintain medical clearance.

Supervisory/Managerial Probationary Period Requirement: A one-year supervisory/managerial probationary period may be required.

Requirement for Security Clearance: Selection and placement are contingent upon waiver or completion of satisfactory security requirements.

Supervisory/Managerial Training Requirement: Continued assignment in this position requires successful completion of a formal Managerial Developmental Plan (MDP) that includes required training, coaching and development activities.

Interview Statement: Some, all or none of the candidates may be interviewed.

Position is covered under P.L. 92-297 for early retirement purposes.

Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job.

This is not a bargaining unit position.

Links to Important Information: Locality Pay, COLA

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full‑time, part‑time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Required documents

Receipt of Applications: To be considered for this announcement, you must complete the on-line application by the closing date of the announcement. Applicants must also complete and submit the first page of FAA Form 3330-43, Rating of Air Traffic Experience, with their bid package. The form must include from and to dates of experience, position title, series and grade/level of all positions held. The form must be submitted either by uploading a copy as an attachment with the bid package through USAJOBS, or faxing the form to 404-305-5401 by the closing date of the announcement. Applicants will be considered ineligible if the form is not received in HR by the closing date of the announcement. NOTE: Applicants are reminded that FAA Form 3330-43 is required, NOT FAA Form 3330-43-1. Emailed resumes or documentation will not be accepted. Documentation must be either uploaded or faxed to [phone] and received by the closing date of this announcement. Faxed documentation must be received before 12 midnight on the closing date of the announcement. APPLICATIONS AND/OR SUPPORTING DOCUMENTATION RECEIVED AFTER THE CLOSING DATE WILL NOT BE ACCEPTED.

If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.

If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/

Forms:

• FAA-3330-43 : Rating of Air Traffic Experience

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Agency contact information

Shanna Croft

Phone: [phone]

Fax: [phone]

Email: [e-mail]

Federal Aviation Administration

ASO Regional HR Services Branch

1701 Columbia Avenue

AHF-S510

College Park, GA 30337

US

Next steps

Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.

For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.

Important – If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.

All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non‑merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision‑maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case‑by‑case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request