Food Service Manager 3

Sodexo; New Haven (CT); On-site; USD 55,000 - 70,000; Full time

Job summary

Sodexo is seeking a Food Service Manager 3 for the University of New Haven in Connecticut. This leadership role involves overseeing dining operations, managing staff, and ensuring high-quality service and food safety. Ideal candidates will bring experience from college dining environments and strong leadership skills to foster a positive team culture.

Benefits

Medical, Dental, and Vision Care

401(k) Plan with Matching Contributions

Paid Time Off and Company Holidays

Career Growth Opportunities and Tuition Reimbursement

Qualifications

• Experience in high-volume dining operations.
• Strong training and supervisory experience, ideally with union employees.
• Knowledge of food production and culinary operations.

Responsibilities

• Oversee daily operations of dining venues.
• Manage and develop frontline staff.
• Control food and labor costs through effective scheduling and inventory management.

Skills

Leadership

Customer Service

Food Management

Education

Associate's Degree

Tools

Food and Labor Management Systems

Job description

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Role Overview

Let your passion for people drive your success at Sodexo.

Sodexo’s Campus Segment is seeking a Food Service Manager 3 for the University of New Haven in New Haven, CT. In this role, you’ll lead a dedicated dining services team and help shape a vibrant, student-centered culinary experience. Today’s students demand healthier choices, flexible options, and top-tier service—and Sodexo delivers on all fronts. As the leading campus dining provider in the U.S., we proudly serve over 600 colleges and universities nationwide.

This position offers a Sunday–Thursday schedule with some flexibility based on business needs.

What You'll Do

• Oversee the daily operations of residential and/or retail dining venues, ensuring quality food production, safety, and service standards.

• Manage and develop frontline staff, including union employees, to ensure a positive team culture and consistent performance.

• Control food and labor costs through effective scheduling, production planning, and inventory management.

• Partner with culinary and administrative teams to support high-profile campus events and ensure smooth coordination.

• Drive student satisfaction by responding to feedback, resolving issues, and maintaining strong campus relationships.

• Ensure compliance with all food safety, sanitation, and workplace safety programs.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• Experience managing high-volume dining operations in a college/university or contract food service setting.

• Strong leadership skills with experience training and supervising hourly employees; union experience preferred.

• Working knowledge of food production, basic culinary operations, and service execution.

• Familiarity with food and labor management systems (e.g., UFS, Kronos, Catertrax).

• Proven ability to deliver exceptional customer service and build positive client relationships.

• A collaborative mindset and the flexibility to adapt in a dynamic campus environment.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience – 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.