Food Service Manager

Wegmans Food Markets; Medford (MA); On-site; USD 55,000 - 75,000; Full time

Job summary

A leading company in the supermarket industry is hiring a Restaurant Foods Team Leader to empower employees and enhance the culinary experience for customers. This role involves managing operations, ensuring food quality, and fostering team development. With robust support systems and competitive benefits, Wegmans offers a dynamic work environment focused on growth and wellness.

Benefits

Paid time off (PTO)

Higher premium pay rates for overtime

Health care benefits

Retirement plan with profit-sharing

Scholarship program

LiveWell Employee & Family program

Exclusive discounts on various services

Qualifications

• 1+ years of customer service experience, ideally in food service or retail.
• Passion for food and engaging with people.
• Ability to learn quickly and adapt.

Responsibilities

• Manage and develop a team of employees.
• Ensure a positive dining experience and operational efficiency.
• Oversee department operations including ordering and scheduling.

Skills

Customer service

Food knowledge

Systems aptitude

Team leadership

Job description

EARN A BONUS UP TO $2,500! Hiring immediately!

The Restaurant Foods area invites customers to experience a one-of-a-kind, dynamic dining experience enjoying delicious food. As a Restaurant Foods Team Leader, you will be empowered to lead the way in offering hospitality and incredible service to our customers while working closely with employees on food production, providing them tools, resources and support to grow their skills, passion and knowledge.

What will I do?

Manage and develop a team of employees, engage in meaningful conversations and provide the resources, feedback, and development opportunities they need to be successful

Foster enthusiasm, knowledge and passion for offerings and ensure the team provides a positive dining experience, dining areas are maintained , and events are planned, organized and executed efficiently and effectively

Manage all department operations, including ordering, scheduling, payroll, and forecasting, ensure the department runs efficiently, and maintain consistent two-way communication with team members and store management

Ensure food and beverages are prepared with speed, accuracy and a consistent outcome and in line with our high standards

Ensure the team properly uses equipment, handles products, keeps accurate logs, follows department job aids, core recipes, food safety, human safety and 5S guidelines, and complies with Wegmans Policies and federal and state laws

Required Qualifications

1 or more years of collective customer service experience, preferably in a food service, grocery or retail setting

Passion for food and people with enthusiasm to learn more about the product

Systems aptitude

Preferred Qualifications

Experience ordering products and controlling inventory

Ability to quickly learn and adapt to new situations and subject matters

Enthusiasm for and knowledge of relevant products and services

Managerial/supervisory experience

At Wegmans, we’ve long believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive pay and a variety of benefits & perks is just the start of what it means to work at Wegmans.

Whether through premium pay for working overtime, on Sundays or on recognized holidays, offering industry-leading health care coverage and wellness programs to support physical, financial, and emotional well-being, or paid time off (PTO) to help you balance work and life, we’ve got something for everyone.

And because we care about the wellbeing and success of every person, we recognize each person has their own unique scheduling needs. We’re proud to offer flexibility in scheduling so our employees can prioritize what is most important to them. Our large, high-volume stores and 24x7 operations allow for personalized schedules that balance an employee’s individual needs with the needs of our business and each department.

• Paid time off (PTO) to help you balance your personal and work life
• Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
• Health care benefits that provide a high level of coverage at a low cost to you
• Retirement plan with both a profit-sharing and 401(k) match
• A generous scholarship program to help employees meet their educational goals
• LiveWell Employee & Family program to support your emotional, work-life and financial wellness
• Exclusive discounts on electronics, entertainment, gym memberships, travel and more!
• And more!

***Certain eligibility requirements must be satisfied and offerings may differ based upon area or the company and/or position.

For 25 years in a row, our employees have put us on the FORTUNE magazine’s list of the 100 Best Companies to Work For. Discover what it means to work for a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love—and love what you do.

About the company

Wegmans Food Markets, Inc., is a privately held American supermarket chain; it is headquartered in Gates, New York. As of September 2020, Wegmans has 103 stores in the mid-Atlantic and Northeastern regions.

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