Food Service Lead: Grow, Lead & Elevate Teams

Aramark; Philadelphia (Philadelphia County); On-site; USD 40,000 - 60,000; Full time

Job summary

Aramark Dilworth Park and Sister Cities team is hiring a full-time Food Service Supervisor to lead daily operations, oversee staff, and support food service activities in a fast-paced setting in Philadelphia, PA.

Ideal candidates bring leadership potential, a positive attitude, and a willingness to learn, with prior supervisory experience being helpful. You will help coordinate production, inventory, and service, while maintaining safety standards and customer service excellence.

Qualifications

• Must read, write, and understand verbal instructions.
• Must complete a sanitation course either before or during the first year.
• Knowledgeable in operating an efficient, cost-effective program or demonstrate willingness to learn.
• Ability to perform basic arithmetic.
• Ability to maintain emotional control under stress.
• Ability to resolve interpersonal situations professionally.
• Strong organizational skills.
• Previous food service, hospitality, or customer service experience preferred.
• Previous supervisory experience is helpful but not required.
• Demonstrated initiative, strong work ethic, and willingness to learn.
• Positive attitude and ability to work effectively as part of a team.
• Self-motivated, dependable, and willing to take on new responsibilities.
• Ability to think creatively, contribute ideas, and approach challenges with a solutions-oriented mindset.

Responsibilities

• Produce and maintain work schedules and assist with production planning, including production sheets and recipes.
• Direct daily activities and help coordinate food service operations.
• Maintain food production standards that ensure the safety and quality of food according to policies, procedures, and department requirements.
• Ensure food items are stored in a safe, organized, and hazard-free environment.
• Maintain serving schedules and ensure food items are served according to menu specifications and Aramark policies and procedures.
• Maintain a sanitary department following health and safety codes and regulations.
• Maintain accurate inventory on a weekly basis.
• Assist with ordering to ensure accurate production and product availability.
• Supervise and evaluate employees; provide coaching, encouragement, and support to promote employee growth, efficiency, morale, and teamwork.
• Maintain a safe and hazard-free working environment.
• Train and mentor other food service workers.
• Maintain logs on equipment maintenance and ensure food safety and temperature logs are completed with appropriate corrective actions as necessary.
• Perform preventative maintenance checklists and recommend equipment replacement as needed.
• Demonstrate the ability to multitask and adapt to changing operational needs.
• Assist with daily catering and special events, ensuring they are prepared and delivered on time.
• Be available to work occasional night and weekend events as needed.
• Attend food service meetings and maintain effective communication with staff and management.
• Perform cashier duties as needed.
• Promote good public relations and provide excellent customer service.

Skills

Reading & writing

Sanitation knowledge

Arithmetic

Emotional control

Interpersonal skills

Organizational skills

Food service experience

Supervisory potential

Initiative & willingness to learn

Teamwork

Customer service mindset

Creativity

Problem solving

Job description

Aramark Dilworth Park and Sister Cities team is hiring a full-time Food Service Supervisor to lead daily operations, oversee staff, and support food service activities in a fast-paced setting in Philadelphia, PA.

Ideal candidates bring leadership potential, a positive attitude, and a willingness to learn, with prior supervisory experience being helpful. You will help coordinate production, inventory, and service, while maintaining safety standards and customer service excellence.