Food Service Lead: Customer Focus & Kitchen Ops

Aramark; East Grand Rapids (MI); On-site; USD 17,000 - 22,000; Part time

Job summary

Aramark Food Service Worker in East Grand Rapids helps with food preparation, portioning meals, and serving customers. Under manager guidance, you learn on the job and build connections with the people we serve. We value organized, accountable team players with a positive attitude daily.

The role supports concessions, catering, and special events while maintaining clean work areas and following safety practices. Growth and skill development are encouraged within a collaborative setting.

Qualifications

• Excellent customer service and interpersonal skills required.
• Ability to work well in a team environment and take direction.
• Food service experience preferred and Serve Safe certification desirable.
• Ability to follow detailed written and verbal instructions and safety protocols.
• Must be able to lift and move supplies and food items.
• Willingness to work in concessions, catering, and events as needed.

Responsibilities

• Lead and assist in daily food preparation and setting up serving stations.
• Cook and prepare foods according to recipes and directions.
• Ensure accurate portions and maintain temperature logs.
• Greet customers and handle service feedback with a positive attitude.
• Maintain cleanliness of work stations, equipment, and serving utensils.
• Assist with safety observations and report hazards to management.
• Cross-train across areas as needed by management.

Skills

Customer service

Interpersonal skills

Teamwork

Leadership

Following instructions

Food service experience

Safety awareness

Job description

Aramark Food Service Worker in East Grand Rapids helps with food preparation, portioning meals, and serving customers. Under manager guidance, you learn on the job and build connections with the people we serve. We value organized, accountable team players with a positive attitude daily.

The role supports concessions, catering, and special events while maintaining clean work areas and following safety practices. Growth and skill development are encouraged within a collaborative setting.