Food Service Host - Full-time - Days

UPMC; Williamsport (Lycoming County); On-site; USD 17,000 - 22,000; Full time

Job summary

UPMC Williamsport is seeking a Food Service Host to join our Food & Nutrition Services team. You will interact directly with patients to help ensure they receive nutritious meals and an outstanding dining experience during their hospital stay.

You will deliver meals, verify patient identities, and maintain sanitation standards in a hospital setting. This full-time role requires excellent customer service, teamwork, and flexibility in shift times.

Qualifications

• Experience in food service, hospitality, retail, or another customer-facing environment.
• Strong customer service mindset with a focus on patient satisfaction.
• Ability to work in a hospital setting with professionalism and compassion.

Responsibilities

• Assist patients with meal selection and menu collection.
• Deliver and serve meals while providing excellent customer service.
• Ensure meals are served accurately, attractively, and within established timeframes.
• Verify patient identification and follow department procedures during meal service.
• Respond professionally to patient requests and concerns.
• Maintain cleanliness and sanitation in assigned work areas.
• Follow food safety, hand hygiene, and infection prevention standards.
• Communicate patient feedback and concerns to the appropriate healthcare team members.

Skills

Customer service

Teamwork

Professionalism

Attention to detail

Independence

Job description

Food Service Host (Full-time) – UPMC Williamsport

Make a Difference Through Exceptional Service!

UPMC Williamsport is seeking a Food Service Host to join our Food & Nutrition Services team. In this role, you'll interact directly with patients to help ensure they receive nutritious meals and an outstanding dining experience during their hospital stay.

Schedule

• 40 hours per week
• Shifts scheduled between 5:00am and 8:30pm
• Every other weekend and every other holiday required

Please note: We are not considering high school students for this position at this time.

What You'll Do

• Assist patients with meal selection and menu collection.
• Deliver and serve meals while providing excellent customer service.
• Ensure meals are served accurately, attractively, and within established timeframes.
• Verify patient identification and follow department procedures during meal service.
• Respond professionally to patient requests and concerns.
• Maintain cleanliness and sanitation in assigned work areas.
• Follow food safety, hand hygiene, and infection prevention standards.
• Communicate patient feedback and concerns to the appropriate healthcare team members.

Ideal Candidate

• Enjoys working directly with people and providing outstanding customer service.
• Has experience in food service, hospitality, retail, or another customer-facing environment.
• Experience serving patients, residents, or guests is preferred.
• Demonstrates professionalism, compassion, and attention to detail.
• Works well independently and as part of a team.

Why Join UPMC?

As a Food Service Host, you'll play an important role in enhancing the patient experience by providing friendly service and helping ensure patients receive the meals they need during their recovery.