Food Service - Food Service Cook

SSA Group; Springfield (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

SSA Group is seeking a Food Service Cook for Fish Tales Cafe at the Wonders of Wildlife National Museum & Aquarium in Springfield, MO. The role involves supporting restaurant operations, ensuring guest satisfaction, and maintaining food safety standards. Candidates should have strong interpersonal skills and flexibility in a fast-paced environment, with 1-2 years of food preparation experience preferred.

Benefits

Employee Assistance Program

Tuition discounts

Meal plans

Employee discounts

Qualifications

• 1-2 years in food preparation experience required.
• Physical ability to stand for long periods and handle boxes (10-35 lbs).
• Availability to work varied hours including nights, weekends, and holidays.

Responsibilities

• Deliver SSA EXTRA Guest Service for memorable experiences.
• Support restaurant prep for daily operations.
• Maintain safe food handling and hygiene standards.

Skills

Interpersonal skills

Communication skills

Problem-solving

Decision-making

Organizational skills

Team-oriented

Job description

Job Description

Posted: Tuesday, May 20, 2025 at 5:00 AM

Position: Food Service Cook at Fish Tales Cafe, Wonders of Wildlife National Museum & Aquarium, Springfield, MO

Overview:

SSA Group, with 50 years of experience, collaborates with zoos, aquariums, museums, and cultural attractions to enhance revenue through dining, retail, and other services. We focus on sustainability, inclusivity, and innovation, customizing best practices for each partner to elevate standards and serve communities better.

Responsibilities:

• Deliver SSA EXTRA Guest Service to ensure memorable experiences.
• Support restaurant prep for daily operations.
• Meet standards for quick service, safety, quality, and guest satisfaction.
• Manage food quantities and participate in safety logs.
• Maintain safe food handling, hygiene, and uniform standards.
• Support operational needs and respond to guest feedback.
• Stay knowledgeable about menu items and assist with dishwashing.
• Perform additional tasks as needed and maintain a clean, organized work environment.

Minimum Requirements:

• Strong interpersonal and communication skills.
• Problem-solving, decision-making, and organizational skills.
• Flexibility in a fast-paced environment.
• Team-oriented, personable, professional, energetic, and proactive.
• Physical ability to stand for long periods and handle boxes (10-35 lbs).
• Availability to work varied hours, including nights, weekends, and holidays.

Additional Focus Areas:

• Promote inclusivity and support within the team.
• Lead by example in sustainability and community engagement.

Experience: 1-2 years in food preparation.

This list is not exhaustive; SSA Group reserves the right to modify responsibilities as needed.

SSA Group is an equal opportunity employer committed to diversity and inclusion.

Compensation & Benefits:

• Hourly, non-exempt pay based on experience and education.
• Employee Assistance Program, early pay options, tuition discounts, meal plans, and employee discounts.