Food Service - Food Service Cook

SSA Group; Pittsburgh (Allegheny County); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a dynamic team at a leading organization in the cultural attractions sector as a Food Service Cook. This exciting position involves preparing and serving food while ensuring exceptional guest experiences and maintaining safety standards. You'll work in a fast-paced environment where flexibility and teamwork are key. With a commitment to sustainability and inclusivity, this role offers a chance to be part of a family-oriented organization that values its employees and the communities it serves. If you're passionate about food service and eager to make a difference, this is the opportunity for you!

Benefits

Employee Assistance Program

Get Paid Early

Tuition Discount through Partnership College

Meal Plan & employee Discounts

Qualifications

• 1-2 years of food preparation experience is required.
• Strong interpersonal and communication skills are essential.

Responsibilities

• Ensure a memorable experience for every guest and client.
• Support restaurant prep and maintain food safety standards.
• Communicate effectively with supervisors regarding service quality.

Skills

Interpersonal skills

Communication skills

Problem solving

Flexibility

Team player

Education

High School Diploma or equivalent

Job description

Pittsburgh Zoo & Aquarium, Pittsburgh, Pennsylvania, United States of America

Job Description

Posted Tuesday, February 4, 2025 at 5:00 AM | Expires Friday, March 7, 2025 at 4:59 AM

SSA Group at Pittsburgh Zoo & Aquarium is looking for a talented Food Service Cook to join our team!

Who are we:

SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue opportunities for partners across the United States. With 50 years in the business, SSA has refined the basics while pioneering better ways forward. With pillars of focus like sustainability, inclusivity, and innovation, SSA is transforming the cultural attraction industry.

SSA was built by families, for families, with a family’s sense of love and dedication. We do all we can to further the mission of our partners because their guests and the communities they serve deserve it.

Position Title: Food Service Cook

Reports to: Kitchen Manager(s), Sous Chef(s) and Executive Chef

Responsibilities

• Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client.
• Support restaurant prep (BOH and line) for daily operation.
• Meet daily quick service, food service, safety and quality standards.
• Ensure proper food quantities are set for daily and ongoing service.
• Participate in safety logs including food temperatures, rotation and waste as necessary.
• Ensure safe food handling is maintained.
• Maintain proper uniform, hygiene, hand-washing and glove use.
• Maintain a SSAfe work environment by abiding to all SSAFETY rules.
• Follow through daily prep and items lists, as assigned.
• Actively help to support operation in assigned role, supporting holes as necessary.
• Respond efficiently to guest and client feedback, reporting to the supervisor to mitigate potential complaints.
• Communicate with the Restaurant Supervisor and/or Food Operations Manager regarding any issues seen with daily service or quality.
• Remain knowledgeable of all menu items, prices and specials for sharing with guests.
• Assist with dishwashing as necessary.
• Perform other tasks as deemed necessary.
• Maintain a clean, safe and organized work environment.
• Uphold and demonstrate a complete understanding of company policies and procedures.

Job Requirements

• Strong interpersonal and communication skills.
• Exceptional problem solving/decision making skills combined with the ability to be organized.
• Ability to remain flexible in a fast-paced environment.
• Team player, personable, professional, upbeat, energetic, and takes initiative.
• Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary.
• Ability to work varied hours/days, including nights, weekends and holidays, as needed.

IDEA + Belonging

• Promote an inclusive & supportive approach within the Brand team.
• Focus on removing barriers and empowering growth and opportunity for team members at all levels.
• Lead by example through Sustainability/Conservation efforts.
• Engage with SSA/Unit in driving community effort through engagement activities.

Previous Experience

• 1-2 years food preparation experience.

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change.

SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills.

Compensation and Benefits

• Hourly, Non-Exempt. Pay is based on range in consideration of relevant job experience and certification/education.
• Employee Assistance Program.
• Get Paid Early.
• Tuition Discount through Partnership College.
• Meal Plan & employee Discounts.

All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice.

San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.