Food Service - Food Service Cook

SSA Group; Denver (CO); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a dynamic team at a leading cultural attraction service provider as a Food Service Cook. This role is integral to ensuring guests have a memorable dining experience while supporting daily kitchen operations. You will be part of a family-oriented company that values sustainability, inclusivity, and innovation. The ideal candidate is a team player who thrives in a fast-paced environment and is passionate about food service. With a commitment to excellence, you will contribute to creating a welcoming atmosphere for guests and coworkers alike, making a real impact in the community. If you are ready to take your culinary skills to the next level, this opportunity is perfect for you.

Benefits

Employee Assistance Program

Tuition Discount through Partnership College

Meal Plan & employee Discounts

Get Paid Early

Qualifications

• 1-2 years of food preparation experience is preferred.
• Strong communication and problem-solving skills are essential.

Responsibilities

• Ensure a memorable experience for guests through excellent service.
• Maintain cleanliness and safety in the kitchen environment.
• Support daily restaurant operations and food preparation.

Skills

Interpersonal skills

Problem solving

Communication skills

Flexibility

Team player

Physical stamina

Education

High School Diploma or equivalent

Job description

Food Service Cook

Who are we:

SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions, and more. We increase revenue opportunities for partners across the United States. With 50 years in the business, SSA has refined the basics while pioneering better ways forward. With pillars of focus like sustainability, inclusivity, and innovation, SSA is transforming the cultural attraction industry.

SSA was built by families, for families, with a family’s sense of love and dedication. We don’t just rely on the best practices in our industry; we customize best practices for each partner to set the bar higher and higher, always. We do all we can to further the mission of our partners because their guests and the communities they serve deserve it.

Position Title: Food Service Cook

Reports to: Kitchen Manager(s), Sous Chef(s), and Executive Chef

Responsibilities:

• Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client.
• Supports restaurant prep (BOH and line) for daily operation.
• Meets daily quick service, food service, safety and quality, availability, merchandising, and guest service standards.
• Ensures proper food quantities are set for daily and ongoing service.
• Participates in safety logs including food temperatures, rotation, and waste as necessary.
• Ensures safe food handling is maintained.
• Ensures proper uniform, hygiene, hand-washing, and glove use with self.
• Maintains a SSAfe work environment by abiding by all SSAFETY rules.
• Follows through daily prep and items lists, as assigned.
• Actively helps to support operation in assigned role, supporting holes as necessary.
• Actively and efficiently responds to guest and client feedback, with report to the supervisor to ensure that any potential complaints are mitigated against further occurrence.
• Communicates up to the Restaurant Supervisor and/or Food Operations Manager regarding any issues seen with daily service or quality.
• Remains knowledgeable of all menu items, prices, and specials for sharing with guests.
• Assists with dishwashing as necessary.
• Performs other tasks as deemed necessary.
• Maintains a clean, safe, and organized work environment.
• Upholds and demonstrates a complete understanding of company policies and procedures.

Job Requirements:

• Strong interpersonal and communication skills.
• Exceptional problem solving/decision making skills combined with the ability to be organized.
• Demonstrates the ability to remain flexible in a fast-paced environment.
• Ideal candidate is a team player, personable, professional, upbeat, energetic, and takes initiative.
• Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above.
• Ability to work varied hours/days, including nights, weekends, and holidays, as needed.

IDEA + Belonging:

• Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units.
• Focuses on removing barriers and empowering growth and opportunity for team members at all levels.
• Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.
• Engages with SSA/Unit in driving community effort through engagement activities and focus on opportunities of giving back.

Previous Experience:

• 1-2 years food preparation.

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e., emergencies, changes in personnel, workload, rush jobs, or technological developments).

SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Compensation and Benefits:

• Hourly, Non-Exempt. Pay is based on range in consideration of relevant job experience and certification/education.
• Employee Assistance Program.
• Get Paid Early.
• Tuition Discount through Partnership College.
• Meal Plan & employee Discounts.

All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice (