Food Service & Dishwasher Associate - (Full Time)

IKEA; Charlotte (NC); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Generous paid time off

WiselyPay

Paid parental leave

KinderCare tuition discount

Retirement and bonus plans

Co-worker discount

Meal deal

Referral bonus

Pet insurance program

Education assistance and learning

Safety shoe reimbursement

24/7 telehealth visits

Dental and vision plans

Medical and Rx plans

Inclusive work environment

Job summary

IKEA is hiring a Food Service Team Member in Charlotte, NC to deliver excellent customer experiences in our IKEA Food marketplace. You will prepare and maintain menu items, handle transactions, and ensure food safety and cleanliness in a high-volume retail setting.

Open full-time position with 34–40 hours weekly; candidates should have 2+ years in customer-facing roles and food handler certification within 30 days. Benefits include PTO, parental leave, and co-worker discounts.

Qualifications

• Minimum 2 years related experience.
• Experience in a high-volume customer facing environment preferred.
• Experience in a high-volume retail environment with knowledge of basic merchandising and selling concepts preferred.
• Food Handler Certification and/or Food Handler Card (as required by local jurisdiction) required within 30 days of employment.

Responsibilities

• Prepare and maintain IKEA Food menu items according to the IKEA Food concept. Adhering to food handling, health, and sustainability standards.
• Respond to customer inquiries to support informed purchases and process sales transactions accurately and efficiently, adhering to cash handling policies.
• Maintain equipment operation through adherence to operating guidelines, troubleshooting breakdowns, and conducting preventive and cleaning maintenance.
• Maintain a clean supply of dishes, silverware, cooking utensils, pots, pans, and trays that comply with Food Safety Standards.
• Ensure the cleanliness and organization of dining and play areas.
• Manage the Swedish Food Market by overseeing merchandising, pricing, stock rotation, and the cleaning and sanitization of sampling equipment and areas.
• Ensure accurate and timely price communication across all food solutions, including digital platforms, menu boards, and shelf tags.
• Maintain supply rotation and stocking in all IKEA Food solutions, adhering to First In, First Out (FIFO), expiration dates, and sustainability standards.
• Implements IKEA Food policies and procedures for goods receiving and monthly inventory.
• Adhere to safe food handling, workplace safety, hygiene, and sanitation regulations, promptly reporting concerns to managers.
• Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.

Skills

Customer service

Cash handling

Job description

Why we will love you

Food is your passion, whether you're cooking or serving customers. You know food plays a vital role in creating a better everyday life for the many people – especially when it's honest, healthy and delicious.

What you'll be doing day to day

As a Food Service Team Member ensuring operational excellence of IKEA Food, you will:

• Prepare and maintain IKEA Food menu items according to the IKEA Food concept. Adhering to food handling, health, and sustainability standards.
• Respond to customer inquiries to support informed purchases and process sales transactions accurately and efficiently, adhering to cash handling policies.
• Maintain equipment operation through adherence to operating guidelines, troubleshooting breakdowns, and conducting preventive and cleaning maintenance.
• Maintain a clean supply of dishes, silverware, cooking utensils, pots, pans, and trays that comply with Food Safety Standards.
• Ensure the cleanliness and organization of dining and play areas.
• Manage the Swedish Food Market by overseeing merchandising, pricing, stock rotation, and the cleaning and sanitization of sampling equipment and areas.
• Ensure accurate and timely price communication across all food solutions, including digital platforms, menu boards, and shelf tags.
• Maintain supply rotation and stocking in all IKEA Food solutions, adhering to First In, First Out (FIFO), expiration dates, and sustainability standards.
• Implements IKEA Food policies and procedures for goods receiving and monthly inventory.
• Adhere to safe food handling, workplace safety, hygiene, and sanitation regulations, promptly reporting concerns to managers.
• Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.

Together as a team

We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we're a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!

Permanent, Full Time

34 - 40 hours per week. Open availability is required Monday - Sunday including holidays to support the needs of the retail business.

$17.58 - 24.83 / hr depending on equivalent or greater experience.

At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!

• Generous paid time off, holiday and sick time
• WiselyPay – get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rxplans (must work min. 20 hrs/wk)
• A fun and inclusive work environment

Thank you for your interest in applying for this role. Please be aware that this is a Sensitive Position. The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role.

Qualifications

• Minimum 2 years related experience.
• Experience in a high-volume customer facing environment preferred.
• Experience in a high-volume retail environment with knowledge of basic merchandising and selling concepts preferred.
• Food Handler Certification and/or Food Handler Card (as required by local jurisdiction) required within 30 days of employment.