IKEA Food Service & Dish Associate (34-40 Hours/week)

IKEA Gruppe; Baltimore (MD); On-site; Confidential; Full time

Benefits offered by this job

Generous paid time off

Paid parental leave

Co-worker discount

Medical and Rx plans

Dental and vision plans

24/7 telehealth visits

Job summary

IKEA Gruppe in Maryland’s Baltimore area is seeking a team member for IKEA Food to delight customers with honest, healthy, and delicious offerings. You will prepare and maintain menu items, assist with purchases, and ensure clean, safe, and organized dining spaces.

You’ll also manage the Swedish Food Market, communicate prices across channels, and uphold FIFO and safety standards, while contributing to a welcoming, diverse team culture.

Qualifications

• Minimum 2 years related experience.
• Experience in a high-volume customer facing environment preferred.
• Food Handler Certification and/or Card required within 30 days of employment.

Responsibilities

• Prepare and maintain IKEA Food menu items per the IKEA Food concept, following health and sustainability standards.
• Respond to customer inquiries to support informed purchases and process sales transactions accurately.
• Maintain equipment and perform preventive and cleaning maintenance as needed.
• Keep dining and play areas clean and organized, with proper dining ware availability.
• Oversee merchandising, pricing, stock rotation and sanitization of sampling equipment and areas.
• Ensure accurate price communication across all food solutions, including digital platforms and shelf tags.
• Adhere to FIFO, expiration dates, and sustainability standards for supplies.
• Comply with internal IKEA Food policies for goods receiving and monthly inventory.
• Report safety concerns promptly and contribute to an inclusive work environment.

Skills

Food handling

Customer service

Cash handling

High-volume retail

Job description

Why we will love you

Food is your passion, whether you're cooking or serving customers. You know food plays a vital role in creating a better everyday life for the many people – especially when it's honest, healthy and delicious.

What you’ll be doing day to day

• Prepare and maintain IKEA Food menu items according to the IKEA Food concept. Adhering to food handling, health, and sustainability standards.
• Respond to customer inquiries to support informed purchases and process sales transactions accurately and efficiently, adhering to cash handling policies.
• Maintain equipment operation through adherence to operating guidelines, troubleshooting breakdowns, and conducting preventive and cleaning maintenance.
• Maintain a clean supply of dishes, silverware, cooking utensils, pots, pans, and trays that comply with Food Safety Standards.
• Ensure the cleanliness and organization of dining and play areas.
• Manage the Swedish Food Market by overseeing merchandising, pricing, stock rotation, and the cleaning and sanitization of sampling equipment and areas.
• Ensure accurate and timely price communication across all food solutions, including digital platforms, menu boards, and shelf tags.
• Maintain supply rotation and stocking in all IKEA Food solutions, adhering to First In, First Out (FIFO), expiration dates, and sustainability standards.
• Implements IKEA Food policies and procedures for goods receiving and monthly inventory.
• Adhere to safe food handling, workplace safety, hygiene, and sanitation regulations, promptly reporting concerns to managers.
• Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co‑workers and customers.

Together as a team

We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!

The pay range for this role is $17.58 to $24.83

At IKEA, taking care of our co‑workers and their dependents is a top priority. That’s why we offer our eligible, regular co‑workers (part‑time and full‑time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!

• Generous paid time off, holiday and sick time
• WiselyPay – get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co‑worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (must work min. 20 hrs/wk)
• A fun and inclusive work environment

Qualifications

• Minimum 2 years related experience.
• Experience in a high-volume customer facing environment preferred.
• Experience in a high-volume retail environment with knowledge of basic merchandising and selling concepts preferred.
• Food Handler Certification and/or Food Handler Card (as required by local jurisdiction) required within 30 days of employment.