Food Service Director I: Lead Multi-Site Dining Operations

QUEST FOOD MANAGEMENT SERVICES LLC; Chicago (IL); On-site; USD 75,000 - 80,000; Full time

Job summary

Quest Food Management Services LLC is seeking a Food Service Director I in Chicago, IL to lead end-to-end food service operations across a retail environment. The role emphasizes high-quality product delivery, customer service excellence, and strict health compliance.

The candidate will direct budgeting, staff development, and vendor coordination to optimize profitability while maintaining strong operational standards and customer satisfaction.

Qualifications

• Bachelor’s degree in Hospitality Management, Food Service Management, Business Administration, or related field.
• Minimum of 3 years of experience in food service management, preferably in retail.
• Strong knowledge of food safety regulations and ServSafe certification.

Responsibilities

• Oversee daily food service operations, including inventory and quality assurance.
• Develop and implement policies to ensure health and sanitation standards.
• Lead, train and supervise staff for high performance and professional development.
• Coordinate with suppliers to ensure timely procurement of quality products.
• Manage budgets, monitor expenses, and analyze financial reports for cost efficiency.
• Collaborate with marketing and sales to enhance customer engagement.
• Conduct inspections and audits to maintain compliance.
• Address customer feedback promptly to maintain satisfaction.

Skills

Leadership

Budgeting

Financial management

Operational planning

Food safety

Team management

Education

Bachelor’s degree

Master’s degree (preferred)

Tools

Food service software

Inventory control systems

Job description

Quest Food Management Services LLC is seeking a Food Service Director I in Chicago, IL to lead end-to-end food service operations across a retail environment. The role emphasizes high-quality product delivery, customer service excellence, and strict health compliance.

The candidate will direct budgeting, staff development, and vendor coordination to optimize profitability while maintaining strong operational standards and customer satisfaction.