Food Service Director

Aramark Corporation; Rogers (AR); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is searching for a Food Service Director to lead a vibrant network of retail coffee shops. This pivotal role involves driving operational excellence, enhancing customer experiences, and mentoring a dedicated team. The ideal candidate will possess a strong background in food service management and be comfortable overseeing multiple locations. If you are ready to elevate your career and make a meaningful impact in a dynamic environment, this opportunity is perfect for you. Join a forward-thinking organization where your contributions will shape exceptional dining experiences and foster client relationships.

Qualifications

• 4+ years of experience in food service management.
• Strong leadership skills to develop and mentor teams.

Responsibilities

• Lead and develop teams to maximize contributions and performance.
• Manage budgets and ensure compliance with safety standards.

Skills

Leadership

Communication Skills

Customer Service

Budget Management

Food Safety Standards

Education

Bachelor’s Degree or Equivalent Experience

Job description

Job Description

We are seeking a dynamic Food Service Director to oversee our thriving network of retail coffee shops. In this role, you will be responsible for driving operational excellence, ensuring top-notch customer experiences, and leading a team of dedicated professionals. The ideal candidate will be comfortable traveling between locations and have a proven track record of successfully managing multiple sites. If you’re ready to take your career to the next level and make a significant impact, we want to hear from you!

LifeWorks Restaurant Group, an independently operated division of Aramark, designs custom solutions for clients looking to take amenities to the next level. Our team of forward-thinkers look at each opportunity as an experience—not a requirement—and deliver out-of-this-world, truly sensory experiences, feeding company culture. From the beginning of each client relationship, the team at LifeWorks Restaurant Group establishes transparency with its partners, from space design and delivery to marketing of the final, branded product. Learn more by visiting lifeworksrestaurantgroup.com.

Job Responsibilities

Leadership
• Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching, and managing performance.
• Ensure food services appropriately connects to the Executional Framework.
• Coach employees by creating a shared understanding about what needs to be achieved and how to execute.
• Reward and recognize employees.
• Ensure safety and sanitation standards in all operations.

Client Relationship
• Identify client needs and effectively communicate operational progress.

Financial Performance
• Adopt Aramark process and systems.
• Build revenue and manage budget, including cost controls regarding food, beverage, and labor.
• Ensure the completion and maintenance of P&L statements.
• Achieve food and labor targets.
• Manage resources to ensure quality and cost control within budgetary guidelines.

Productivity
• Implement and maintain Aramark agenda for both labor and food initiatives.
• Create value through efficient operations, appropriate cost controls, and profit management.
• Full compliance with Operational Excellence fundamentals, including food and labor.
• Direct and oversee operations related to production, distribution, and food service.

Compliance
• Maintain a safe and healthy environment for clients, customers, and employees.
• Comply with all applicable policies, rules, and regulations, including but not limited to those relating to safety, health, wage, and hour.

Key Responsibilities
• Establish and maintain systems and procedures for the ordering, receiving, storing, preparing, and serving of food-related products, as well as menu planning and development.
• Develop operational component forecasts and can explain variances. Responsible for components accounting functions.
• Ensure that requirements for appropriate sanitation and safety levels in respective areas are met.
• Coordinate and supervise unit personnel regarding production, merchandising, quality and cost control, labor management, and employee training.
• Recruit, hire, develop, and retain front-line team.
• Conduct periodic inventory.
• Maintain records to comply with ARAMARK, government, and accrediting agency standards.
• Interact with Client Management and maintain effective client and customer relations at all levels with client organization.
• May participate in sales process and negotiation of contracts.
• Look for opportunities to implement new products and services which support sales growth and client retention.

Additional Responsibilities
• Manage the front of the house of the dining operation (Cafeteria/ Residential Dining Facility).
• Develop and implement food service plans aligned with the client's mission and vision, to include sustainable practices.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Requires at least 4 years of experience.
• Requires at least 1-3 years of experience in a management role.
• Requires previous experience in food service.
• Requires a bachelor’s degree or equivalent experience.
• Strong communication skills.
• Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships.
• Ability to demonstrate excellent customer service using Aramark's standard model.
• Ability to maintain an effective working relationship with other departments to create a unified food service experience for all customers.
• Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
• Must be able to stand for extended periods of time.

About Aramark

Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.