Food Service Director

Harper Associates; Huntsville (AL); On-site; USD 70,000 - 80,000; Full time

Job summary

A leading food service management company is seeking a Senior Director to oversee Micro Markets, Vending, and Office Coffee operations in Huntsville, Alabama. This role involves managing client relationships, budgets, and employee performance while driving business growth. The ideal candidate will have strong leadership skills and a customer-first mindset, ensuring exceptional service delivery across multiple locations.

Benefits

Medical insurance

Vision insurance

401(k)

Qualifications

• Proven experience in managing vending, Micro Markets, or OCS operations.
• Strong leadership skills to motivate and develop a small team.
• Exceptional customer service and relationship-building abilities.

Responsibilities

• Manage daily operations and oversee vending staff.
• Cultivate relationships with clients and ensure customer satisfaction.
• Develop and implement strategic growth plans.

Skills

Leadership

Customer Service

Analytical Skills

Communication

Organizational Skills

Job description

5 days ago Be among the first 25 applicants

This range is provided by Harper Associates. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$70,000.00/yr - $80,000.00/yr

Direct message the job poster from Harper Associates

Connecting Talent to Opportunities: Harper Associates President : 248-737-0431 [e-mail]

Food Service Regional Director - Huntsville, Alabama based

Would you enjoy overseeing Micro Markets, Vending, and Office Coffee Division – Southern States

Search by Harper Associates

Company Overview

We are a privately held, regional food service management company serving the Midwest and Southeast United States. Our reputation is built on delivering exceptional services to major corporations across a multi-state area, including prominent national and international clients.

We are seeking an experienced Senior Director to lead our expanding Micro Markets, Vending, and Office Coffee Service (OCS) operations based in Huntsville, Alabama. This is a dynamic business-to-business role requiring a proven leader to secure and manage contracts with Fortune 500 accounts through direct solicitation, sales, and relationship-building.

Position Summary

The Senior Director will oversee all aspects of Micro Markets, Vending, and OCS operations in the greater Huntsville area. This includes managing client and community relationships, budgets, employee performance, and food delivery across multiple locations. The role directly supervises six routes, one warehouse, and a single sales representative, ensuring seamless operations and exceptional service delivery.

We are looking for a proactive, detail-oriented leader with a customer-first mindset, strong analytical abilities, and a track record of driving business growth and increasing market share.

Key Responsibilities

• Actively manage daily operations, including hands-on oversight and training of vending staff and one direct-report salesperson.
• Cultivate and strengthen relationships with clients, customers, and the local community.
• Deliver exemplary customer service to maintain client satisfaction and loyalty.
• Develop and implement a strategic growth plan to remain competitive in the vending, Micro Markets, and quick-service food markets.
• Analyze financial performance, create accurate forecasts, and ensure profitability while upholding high service standards.
• Collaborate with local suppliers and manage inventory, equipment, and ordering processes.
• Drive operational efficiency and optimize productivity across all routes and the warehouse.
• Ensure compliance with company policies, procedures, and industry standards.
• Support new installations by assisting with scheduling and coordination as needed.
• Contribute to the sales process by identifying opportunities, soliciting new business, and closing contracts.
• Design and implement a training program tailored to regional needs, enhancing the skills of Customer Service Managers and staff.

Qualifications

• Proven experience in managing vending, Micro Markets, or OCS operations, ideally within a B2B environment.
• Strong leadership skills with the ability to motivate and develop a small team, including a direct-report salesperson.
• Exceptional customer service and relationship-building abilities.
• Analytical mindset with expertise in financial analysis, budgeting, and forecasting.
• Self-motivated and detail-oriented, with a passion for driving growth and profitability.
• Excellent communication and organizational skills.
• Familiarity with the Huntsville, Alabama market or willingness to relocate is a plus.

Why Join Us?

This is an opportunity to lead a growing operation in a key market, working with prestigious clients and shaping the future of our vending and office coffee services. If you thrive in a fast-paced, hands-on role and are ready to make an impact, we want to hear from you.

Please forward resume to [e-mail]

Direct: [phone] | Fax [phone]

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development, Supply Chain, and Customer Service

• Industries

  Food and Beverage Services, Hospitality, and Consumer Services

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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