Food Service Concierge

Lancer Hospitality; Pittsburgh, Northern (Allegheny County, KY); Hybrid; USD 45,000 - 55,000; Full time

Benefits offered by this job

401k

Sick Time

Holiday Pay

Tuition Reimbursement

Paid Time Off

Discount Program

Commuter Benefits

EAP

Voluntary UNUM offering for Accident,

Job summary

Elior North America in Pittsburgh, PA is seeking a Full-Time Food Service Concierge for hospitals to ensure accurate, professional processing of orders and patient satisfaction.

As a Food Service Concierge, you will foster patient relationships, coordinate with hospital staff, and support guests with timely service. The role offers competitive pay and benefits within Allegheny Health Network accounts in the Pittsburgh area.

Qualifications

• Excellent written and verbal communication skills.
• High school diploma or equivalent.
• Strong interpersonal and communication skills.
• Knowledge of Microsoft Office, Outlook, telephone systems, printers, and fax machines.

Responsibilities

• Fostering patient relationships by identifying and responding to their needs.
• Making internal or external contact with necessary personnel to address patient concerns as needed.
• Managing data to aid completion of patient orders.

Skills

Written and verbal communication

Interpersonal skills

Customer service mindset

Education

High school diploma or equivalent

Associate’s degree or higher

Tools

Microsoft Office

Outlook

Telephone systems

Printers and fax machines

Job description

Select how often (in days) to receive an alert:

Job Reference Number: 41210
Employment Type: Full-Time, Onsite
Segment: Healthcare
Location: Jefferson Hospital

The Role at a glance:

We are looking to add an enthusiastic, experiencedFull-Time Food Service Concierge for hospitals to our healthcare team inPittsburgh, PA. As a Food Service Concierge, you will have the opportunity to ensure accurate, professional, and secure processing of orders and to address patients and their guests are satisfied.

What you'll be doing:

• Fostering patient relationships by identifying and responding to their needs.
• Making internal or external contact with necessary personnel to address patient concerns as needed.
• Managing data to aid completion of patient orders.

What we're looking for:

Must-haves:

• Excellent written and verbal communication skills.
• High school diploma or equivalent.
• Strong interpersonal and communication skills.
• Knowledge of Microsoft Office, Outlook, telephone systems, printers, and fax machines.

Nice-to-haves:

• Experience in an acute care and/or healthcare environment, preferably in patient and resident services.
• At least one years’ experience in customer service or a call center.
• Associate’s degree or higher.

Where you'll be working:

• Allegheny Health Network accounts, located in and around Pittsburgh, PA
• Medical
• Vision
• Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
• Discount Program
• Commuter Benefits (Parking and Transit)
• EAP
• 401k
• Sick Time
• Holiday Pay (9 paid holidays)
• Tuition Reimbursement
• Paid Time Off

Compensation:

• $50,000 per year

About Elior North America:

Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.

At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you’ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.

Disclaimer: This job description can be revised by management as needed. #LI-EB1