Food Service Concierge

Elior; Pittsburgh (Allegheny County); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Voluntary UNUM

Discount Program

Commuter Benefits (Parking and Transit

EAP

401k

Sick Time

Holiday Pay (9 paid holidays)

Tuition Reimbursement

Paid Time Off

Job summary

Elior North America is seeking a full-time Food Service Concierge for Allegheny General Hospital in Pittsburgh, PA. You will ensure accurate, professional processing of orders and address patients and their guests to ensure satisfaction.

You will foster patient relationships, contact necessary personnel to resolve concerns, and manage data to complete patient orders. This onsite healthcare role provides comprehensive benefits and a pathway for growth.

Qualifications

• Excellent written and verbal communication skills.
• High school diploma or equivalent.
• Strong interpersonal and communication skills.
• Knowledge of Microsoft Office, Outlook, telephone systems, printers, and fax machines.

Responsibilities

• Fostering patient relationships by identifying and responding to their needs.
• Making internal or external contact with necessary personnel to address patient concerns as needed.
• Managing data to aid completion of patient orders.

Skills

Communication skills

Interpersonal skills

MS Office

Outlook

Phone systems

Printers

Fax machines

Education

High school diploma or equivalent

Associate degree

Tools

Microsoft Office

Outlook

Telephone systems

Printers

Fax machines

Job description

Job Reference Number: 41184

Employment Type: Full-Time, Onsite

Segment: Healthcare

Location: Allegheny General Hospital

The Role at a glance

We are looking to add an enthusiastic, experienced Full-Time Food Service Concierge for hospitals to our healthcare team in Pittsburgh, PA. As a Food Service Concierge, you will have the opportunity to ensure accurate, professional, and secure processing of orders and to address patients and their guests are satisfied.

What you'll be doing

• Fostering patient relationships by identifying and responding to their needs.
• Making internal or external contact with necessary personnel to address patient concerns as needed.
• Managing data to aid completion of patient orders.

What we're looking for

Must-haves

• Excellent written and verbal communication skills.
• High school diploma or equivalent.
• Strong interpersonal and communication skills.
• Knowledge of Microsoft Office, Outlook, telephone systems, printers, and fax machines.

Nice-to-haves

• Experience in an acute care and/or healthcare environment, preferably in patient and resident services.
• At least one years’ experience in customer service or a call center.
• Associate’s degree or higher.

Where you'll be working

• Allegheny Health Network accounts, located in and around Pittsburgh, PA

Full-Time Benefits

• Medical
• Dental
• Vision
• Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
• Discount Program
• Commuter Benefits (Parking and Transit)
• EAP
• 401k
• Sick Time
• Holiday Pay (9 paid holidays)
• Tuition Reimbursement
• Paid Time Off

Compensation

• $50,000 per year

About Elior North America

Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.

At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you’ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.

Disclaimer

This job description can be revised by management as needed.