Food Service Cashier - Jewett Orthopedic Institute - Downtown Orlando Complex

Orlando Health; Orlando (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join Orlando Health as a Cashier where you'll provide exceptional customer service to ensure a memorable dining experience. This role involves cash handling, operating registers, and maintaining cleanliness while delivering service excellence to patients and guests.

Benefits

Medical, Dental, Vision

403(b) Retirement Savings Plan

100% PAID Tuition assistance

Paid Time Off (Up to 5 weeks)

Pet Insurance

Qualifications

• 6 months previous cash handling experience required.
• Ability to read and recognize similarities and differences between words and numbers.
• Ability to write simple correspondence.

Responsibilities

• Responsible for the efficient operation of the registers and computerized order entry systems.
• Maintain efficient customer flow and good customer service skills.
• Follow all food safety and sanitation requirements.

Skills

Customer Service

Communication

Cash Handling

Job description

Position Summary

One of the region’s largest orthopedic and sports medicine providers, Orlando Health Jewett Orthopedic Institute’s world-class team of orthopedic surgeons and sports medicine physicians specialize in conditions and injuries of the spine, hand, upper extremities, foot, ankle and lower extremities, as well as joint replacement, concussions, interventional pain management, bone health and orthopedic trauma. The institute’s Downtown Complex brings the whole spectrum of orthopedic and spine care under one roof and includes an orthopedic specialty hospital featuring 75 private inpatient rooms, 10 advanced OR suites, and a research and innovation center with a bio skills lab and 3D printer. Institute physicians also lead a robust clinical research and education program. An adjacent medical pavilion houses a 63-exam-room outpatient clinic, imaging suite, physical therapy spaces and ambulatory surgery center. The institute also holds official medical roles with multiple athletic teams, sporting events and venues. In its first year of eligibility, the institute has been recognized for its positive workplace culture with Modern Healthcare’s Best Places to Work award.

Click here to learn more about Orlando Health Jewett Orthopedic Institute

Position Summary

The Cashier will be at the forefront of customer service, providing Orlando Health patients and guests with service above and beyond expectations to ensure a memorable food and dining experience.

Orlando Health offers a great benefits package that includes:

Medical, Dental, Vision

403(b) Retirement Savings Plan

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Paid Time Off (Up to 5 weeks to start)

Life Insurance

Extended Leave Plan (ELP)

Family Care (child care, elder care, pet care)

Paid Parental Leave

Pet Insurance

Car Insurance

100% PAID Tuition as well as tuition reimbursement & monthly payments to help pay down any graduated school debt

ALL benefits start day one

Responsibilities

• Responsible for the efficient operation of the registers or other computerized order entry systems in the unit.
• Familiar with all pricing, preparing cash reports and cash reconciliation.
• Able to maintain efficient customer flow, while possessing good customer service skills, identifying correct portions and general maintenance and cleaning of all areas and equipment in the department including cash registers, beverage stations and take out stations.
• Responsible for the collection and safe keeping of all charge slips.
• Models essential service behaviors, such as excellent communication and customer service skills with patients, nursing staff, team members, and visitors, interacting cooperatively and constructively and communicating in an open, honest, gracious and compassionate manner at all times, including person to person, telephone and written forms.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Participates in monthly departmental meetings and all related in-services and PI activities.
• Observes all departmental rules and regulations.
• Follows outlined portion controls, cafeteria cash procedures, patient tray and delivery standards.
• Fully aware of and follows all universal precautions as they apply to food service.
• Aware of and follows all Food Borne Illness prevention and sanitation requirements.
• Interact appropriately with a culturally diverse population.
• Follow chain of command when communicating departmental and individual concerns or problems.
• Knowledgeable of Patient Satisfaction goals. Work consistently to exceed the department’s and Orlando Health’s objectives by reporting concerns and suggesting creative ideas.
• Recognize that flexibility is paramount and change is continuous; the team member must embrace, encourage and drive change; approach situations and challenges with an open mind; work rotating shifts according to experience and business needs; be able and willing to be cross-trained in varied positions and perform all other duties as assigned.

Qualifications

Education/Training

• Ability to read and recognize similarities and differences between words and between series of numbers.
• Ability to write simple correspondence.
• Ability to respond to common inquiries or complaints from customers.

Experience

• 6 months previous cash handling experience required.