Food Service Cashier (Full Time, Day shift)

Nicklaus Children's Health System; Miami (FL); On-site; USD 25,000 - 40,000; Full time

Job summary

An established industry player is seeking dedicated team members to support its retail areas, including coffee shops and catering services. In this role, you'll ensure customer satisfaction through prompt service and quality products while maintaining cleanliness and safety standards. Your responsibilities will include preparing food and beverages, stocking supplies, and fostering a positive environment for both customers and staff. If you thrive in a fast-paced setting and enjoy working with people, this opportunity is perfect for you. Join a team that values effective communication, teamwork, and a commitment to excellence.

Qualifications

• Active SafeStaff Certification required within 30 days of hire.
• Knowledge of food safety is a plus.

Responsibilities

• Ensure positive customer experiences by greeting customers warmly.
• Prepare all drink and food orders to company standards.
• Maintain a safe and sanitary work environment.

Skills

Effective communication skills in English

Knowledge of food safety

Basic computer skills

Spanish language skills

Strong interpersonal skills

Ability to follow instructions

Ability to operate food service equipment

Flexibility in availability

Education

High School diploma or equivalent

Job description

Description

Job Summary

Responsible for supporting all aspects of the retail areas, including coffee shops, catering, and physician lounges. Additional functions include cleaning food preparation and customer seating areas, stocking work and storage areas, and maintaining inventory. Provides prompt service, quality beverages and products, and maintains a clean, comfortable environment.

Job Specific Duties

1. Ensures positive customer experiences by greeting customers warmly, acting with a customer-first attitude, connecting with customers, and providing service recovery when needed.
2. Educates customers by presenting menus, answering questions about products and ingredients, and verbally confirming orders.
3. Prepares all drink and food orders to company standards, ensuring quality and presentation.
4. Follows standards for stocking, restocking, rotating, and storing food and supplies, adhering to FIFO principles.
5. Follows safety and security policies to ensure a safe environment during each shift.
6. Maintains a calm demeanor during busy periods, setting a positive example for staff and customers.
7. Ensures a safe and sanitary work environment by following hygiene protocols, conducting temperature audits, and reporting issues.
8. Practices infection control by hand washing, sanitizing, wearing gloves, and cleaning surfaces and equipment.
9. Maintains clean and stocked workstations and notifies the production team of shortages.
10. Operates equipment following manufacturer instructions and procedures.
11. Assists in distributing weekly shipments and stocking supplies.
12. Participates in training and departmental in-services.
13. Supports catering setup and breakdown, including arranging tables, linens, and tableware.
14. Reports customer complaints, hazards, accidents, and operational issues to supervisors.
15. Covers various positions to support team members during breaks.

Qualifications

Minimum Job Requirements

• Active SafeStaff Certification required within 30 days of hire.

Knowledge, Skills, and Abilities

• High School diploma or equivalent preferred.
• Knowledge of food safety is a plus.
• Effective communication skills in English, both verbal and written.
• Cooperative and constructive relationship-building with customers and coworkers.
• Basic computer and printer skills; ability to learn relevant software.
• Spanish language skills are helpful.
• Ability to follow instructions for repetitive tasks.
• Ability to operate and maintain food service equipment.
• Strong interpersonal skills and team orientation.
• Positive, friendly, and enthusiastic interaction with public and staff.
• Quick learner with product and procedure knowledge.
• Ability to follow beverage recipes for quality and consistency.
• Flexible availability, including early mornings, evenings, weekends, nights, and holidays.
• Ability to work in a fast-paced environment, multitask, and organize tasks effectively.