Food Service (Bistro)

S&G Stores; Defiance (OH); On-site; USD 24,000 - 30,000; Full time

Job summary

S&G Stores is seeking a Bistro Associate to keep the front counter and food program running smoothly. You will greet guests, ring up purchases, and help prepare bistro items to meet quality standards. You’ll also stock coolers, maintain clean prep areas, and ensure safety and food-safety requirements are followed.

The role requires willingness to obtain Level 1 ServSafe certification after hire and holds an open schedule including evenings, weekends, and holidays to fit staffing needs.

Qualifications

• Experience in a fast-paced customer service or retail setting.
• Open availability including evenings, weekends, and holidays.
• Solid verbal communication and a calm, professional demeanor under pressure.
• Comfortable with basic arithmetic and careful about accuracy and detail.
• Willingness to complete Level 1 ServSafe certification after hire (company covers cost).

Responsibilities

• Greet guests warmly and address questions or complaints with patience and professionalism.
• Cook and assemble bistro menu items following approved recipes, portions, and presentation guidelines.
• Check dates and rotate stock so older product sells or is pulled before newer product.
• Operate the register accurately, handle cash and card payments, and reconcile the drawer at shift's end.
• Replenish coolers, freezers, and shelving so displays stay full, priced, and attractively arranged.
• Log food temperatures and storage conditions and follow all sanitation requirements.
• Complete required shift records such as safe counts, cigarette counts, and fuel price updates.
• Help unload and check in vendor deliveries and keep the stockroom organized.
• Keep the sales floor, restrooms, and exterior grounds clean, tidy, and safe for guests and staff.

Skills

Customer service

Cash handling

Communication

Attention to detail

Stock replenishment

Sanitation knowledge

Education

High school diploma or GED

Tools

POS system

Job description

About S&G Bistro

S&G Bistro is our in-store food program, offering fresh, made-to-order and grab-and-go options alongside the everyday convenience of the store. We look for team members who take genuine pride in their work, treat guests like people rather than transactions, and hold themselves to a high standard even when no one is watching.

About S&G Bistro

S&G Bistro is our in-store food program, offering fresh, made-to-order and grab-and-go options alongside the everyday convenience of the store. We look for team members who take genuine pride in their work, treat guests like people rather than transactions, and hold themselves to a high standard even when no one is watching.

Position Overview

The Bistro Associate keeps the front counter and food program running smoothly during their shift. This means greeting and helping guests, ringing up purchases correctly, and preparing bistro menu items so they look and taste the way they're supposed to. Associates also help keep the sales floor, coolers, and prep areas stocked, clean, and up to code.

Essential Duties

• Greet guests warmly and address questions or complaints with patience and professionalism
• Cook and assemble bistro menu items following approved recipes, portions, and presentation guidelines
• Check dates and rotate stock so older product sells or gets pulled before newer product
• Operate the register accurately, handle cash and card payments, and reconcile the drawer at shift's end
• Replenish coolers, freezers, and shelving so displays stay full, priced, and attractively arranged
• Log food temperatures and storage conditions and follow all sanitation requirements
• Complete required shift records such as safe counts, cigarette counts, and fuel price updates
• Help unload and check in vendor deliveries and keep the stockroom organized
• Keep the sales floor, restrooms, and exterior grounds clean, tidy, and safe for guests and staff

Required Qualifications

• High school diploma or equivalent (G.E.D.)
• Willingness to complete Level 1 ServSafe certification after hire (the company covers this cost)
• Some background in a fast-paced customer service or retail setting
• Open availability, including evening, weekend, and holiday shifts as scheduling requires
• Solid verbal communication and a calm, professional demeanor under pressure
• Comfortable with basic arithmetic and careful about accuracy and detail

Preferred Qualifications

• Previous work in convenience retail or quick-service dining
• Hands-on food prep or food-safety experience

Physical Requirements

This position regularly requires standing, walking, bending, and reaching throughout a shift, along with lifting or carrying items up to 50 lbs. Associates should expect exposure to hot and cold surfaces, occasional outdoor conditions (trash removal, deliveries, snow clearing), and general store noise and odors. Ladder use and extended cleaning tasks occur occasionally.