Food Service Associate - Retail Float

MaineGeneral Medical Center; Augusta (ME); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Payactiv

Health benefits and dental/vision

Tuition Reimbursement

Retirement plans (403(b)/401(a))

Disability insurance

Job summary

MaineGeneral Medical Center's Alfond Center for Health in Augusta, ME is seeking a Food Service Associate - Retail to deliver fast, friendly service to staff and guests while maintaining quality and showroom-ready spaces.

You will prepare and distribute food and beverages, handle cashiering, stock supplies, follow food safety standards, and support catering and daily operations in a dynamic, patient-focused environment.

Qualifications

• Strong customer service and communication skills.
• Ability to work effectively in a fast-paced team environment.
• Commitment to food safety, cleanliness, and quality standards.

Responsibilities

• Prepare and distribute food and beverages for patients, residents, guests, retail customers, dining areas, and catering events.
• Deliver exceptional customer service by creating positive interactions with customers, patients, visitors, and team members.
• Serve requested food items in retail and dining areas while maintaining quality, accuracy, and presentation standards.
• Assist with customer-facing responsibilities, including cashiering, to ensure table service, food delivery, and catering support.
• Stock and replenish food, beverages, supplies, and condiments in designated areas according to established procedures.
• Store food, beverages, and supplies safely and appropriately in compliance with food safety and organizational standards.
• Perform dishwashing and sanitation duties, ensuring food service equipment, workstations, dining areas, and kitchen spaces remain clean, safe, and organized.
• Maintain retail and cafeteria areas in a clean, welcoming, and "showroom-ready" condition at all times.
• Support daily food service operations by assisting with preparation, distribution, inventory stocking, and general departmental needs.

Skills

Customer service

Teamwork

Effective communication

Food safety

Job description

Job Summary

We have an opening on our retail cafeteria team at the Alfond Center for Health. We are looking for the right candidate to provide our staff and guests with impressive quick service that keeps our team shining! We serve delicious award winning food to our guests, and you can join us!

Job Description

Position: Food Service Associate - Retail

Location: Augusta, ME

Schedule: 40 hours per week

Shift: Float, variable hours, late morning to early evening and, every other weekend

Perks: We partner with Payactiv, which lets you access the wages you’ve already earned before payday. Work today. Access your pay tomorrow. If you’ve earned it, you shouldn’t have to wait two weeks to use it.

What You’ll Do

• Prepare and distribute food and beverages for patients, residents, guests, retail customers, dining areas, and catering events.
• Deliver exceptional customer service by creating positive interactions with customers, patients, visitors, and team members.
• Serve requested food items in retail and dining areas while maintaining quality, accuracy, and presentation standards.
• Assist with customer-facing responsibilities, including cashiering, to ensure table service, food delivery, and catering support.
• Stock and replenish food, beverages, supplies, and condiments in designated areas according to established procedures.
• Store food, beverages, and supplies safely and appropriately in compliance with food safety and organizational standards.
• Perform dishwashing and sanitation duties, ensuring food service equipment, workstations, dining areas, and kitchen spaces remain clean, safe, and organized.
• Maintain retail and cafeteria areas in a clean, welcoming, and "showroom-ready" condition at all times.
• Support daily food service operations by assisting with preparation, distribution, inventory stocking, and general departmental needs.

What You’ll Bring

• Strong customer service and communication skills.
• Ability to work effectively in a fast-paced team environment.
• Commitment to food safety, cleanliness, and quality standards.
• Ability to stand, walk, lift, and perform physical tasks throughout the shift.
• Previous food service, hospitality, retail, or customer service experience preferred but not required.

Compensation Information

$16.50 - $28.88

The hourly pay range shown represents the base pay range for this position. Individual pay is determined based on factors such as experience, qualifications, skills, and market considerations.

In addition to base pay, eligible team members may earn additional compensation through shift, weekend, holiday, on-call, and other applicable differentials.

We are proud to offer a competitive total rewards package designed to recognize our caregivers and support them in delivering exceptional care to the communities we serve.

Scheduled Weekly Hours: 40

Job Exempt: No

Benefits

• Supporting all aspects of our employees’ wellness – physical, emotional and financial – is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future.
• Physical Wellness: We offer quality health, dental, and vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs. Employees have access to industry-leading leave for new parents. A generous earned time plan is offered to all employees - We believe employees need and deserve time away from work to observe holidays, be with family, go on vacation, or simply take care of themselves.
• Emotional Wellness: When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household.
• Financial Wellness: Access the wages you’ve already earned before payday with Payactiv, giving you greater flexibility over your finances. Tuition Reimbursement is available to all employees to further develop skills and career.
• We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan.
• Three insurance plans are available to protect your family from the sudden loss of income in the event of your death, terminal illness or serious injury from accident.
• We offer both short-term and long-term disability insurance to replace a portion of your income if you become disabled and cannot work for a period of time.

Career Mobility

Helping our employees develop their skills and grow our careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource – they’re how we grow our business and care for our community.

Equal Opportunity Employer

Equal Opportunity Employer M/F/Vet/Disability Assistive technologies are available.

E-Verify

MaineGeneral participates in E-Verify.